Security Analyst

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are looking for a Security Analyst to join the Bloomreach GIST (Global Information Security Technology) team to help protect our environment from threats, vulnerabilities, and sophisticated attackers. Your work will have a significant impact on numerous customers across various e-commerce verticals and hundreds of millions of online users. As a core member of our globally distributed 24/7 Security Operations Team, you are expected to work from one of our India offices ( Bengaluru) or from home.This role is ideal for someone who has built a solid foundation in security operations and is ready to take the next step — owning more complex work, developing specialised skills, and contributing more meaningfully to the team's detection and response mission Your job will be (but not limited to) To Monitor, analyze interpret security/system/application/infrastructure logs for events, configuration irregularities potential incidents To leverage security tools, custom built dashboards and/or proactive identification approaches to detect anomalous activities Monitoring Cloud infrastructure for security-related events Monitoring threat/vulnerability landscape and security advisories, coordinate and escalate as appropriate Collaborate with Product Security, Infrastructure Security, and GRC teams on cross-functional investigations and audit-related tasks as needed. Work with application security teams, product specialists, GRC, and legal teams on active incidents and/or investigations To participate in a major incident call, document incident report summaries To document, follow and execute standard operating procedures (SOPs) Documenting/Managing/maintaining following use cases, playbooks and/or knowledge base articles To work on incidents, requests related to security Develop and maintain security detection use cases and alerts within SIEM platforms Design and implement automation workflows using SOAR or similar security orchestration tools Working knowledge of AI/LLM tools (e.g., Gemini, ChatGPT, Claude) and their application in security operations. Understanding of authentication mechanisms, including private/public key concepts, familiarity with command-line interfaces (CLI), IDE-based tools, and agent-based workflows. Awareness of API usage, token management, and secure handling of credentials Owning responsibilities within a shift with a positive mindset towards growth upskilling Engaging escalating issues as necessary Professional experience, skills requirements 3+ years of hands on experience as part of a 24*7 Security Operations team or Cyber Fusion Center team supporting any one of the following as minimum SaaS platform Security Cloud Security API/Container Security Threat Intel/Hunting, Vulnerability Management Hands on experience and deep knowledge on usage of SIEM (Splunk pref ... (truncated, view full listing at source)