Senior Engineering Manager, Data Pipeline

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Become an Engineering Manager for Bloomreach! Lead our Data Pipeline team — the backbone of data ingestion, real-time event tracking, and long-term data storage for Bloomreach Engagement. Your leadership will directly impact how hundreds of millions of customer interactions are processed, routed, and stored every day across dozens of enterprise e-commerce and beyond-retail verticals. Your starting salary will be from 6 000 € per month , along with stock options and other benefits. Working in one of our Central European offices (Bratislava or Brno) or from home on a full-time basis, you'll become a core part of the Engineering Team. What challenge awaits you? You will take over an established, high-performing Data Pipeline team of 6–7 engineers (including a Staff Engineer / Tech Lead, Senior Engineers, SREs, Data Engineers, and a QA Engineer) from the current Engineering Manager who is moving on to establish a new team. The team owns the hot-path tracking pipeline — the system that ingests, validates, routes, and processes all real-time customer events flowing into Bloomreach Engagement. With rapidly growing enterprise customers pushing traffic to new peaks, the tracking pipeline scalability is the team's #1 technical challenge. To give you a sense of scale: the platform processes billions of user events per day , peaking at 80–100K tracked actions per second during holiday seasons like Black Friday — with ~30% year-over-year growth. The pipeline targets sub-second data freshness for real-time use cases and must sustain this under heavy load from some of the world's largest e-commerce, gaming, and retail brands. Beyond scalability, the team drives key strategic initiatives such as Unified Tracking (a single tracking API serving both Engagement and Discovery), JWT-based Tracking API Security for enterprise clients, and the continuous improvement of data import and export pipelines. Your challenge will be to balance engineering excellence with product delivery — keeping a mature production system healthy and performant while simultaneously driving ambitious architectural improvements and cross-team projects involving 4+ engineering teams. Your job will be to: a. Guide the team in delivering and balancing new features and operational excellence Take ownership of the Data Pipeline team's delivery, ensuring tracking pipeline reliability, scalability, and performance under growing enterprise-scale traffic. Lead the team through architectural improvements to the hot-path tracking pipeline, including reducing MongoDB pressure, improving throughput, and addressing data consistency challenges (IMF/Mongo desyncs). Clarify scope and help the team break down complex projects (like Unified Tracking, JWT Security, pipeline refactoring) into manageable increments with clear delivery mile ... (truncated, view full listing at source)