Senior Sales Commissions & Systems Data Analyst

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role Overview The Sales Commissions team is looking to hire an experienced, highly motivated Senior Commission Systems and Data Analyst, to help shape the future of the CarGurus commission team. This role will partner with the commission team in driving decision-making and results through detailed analysis and data modeling. Reporting to the Director of Sales Incentives, this specialized role will closely collaborate with the Go-To-Market (GTM) team, along with other departments, to support the company’s strategic objectives while maintaining accurate and predictable commission processes. The successful candidate will specifically demonstrate a strong aptitude for interpreting, analyzing, and optimizing complex commission systems, and independently identifying opportunities for system enhancements. Technical problem-solving, prioritization, and attention to detail are critical. This position offers multiple opportunities to showcase systems analysis and technical skills. As a core member of the Commission team, this person will be responsible for supporting our commission administration, processes and reporting deliverables. What You'll Do Manage and maintain Captivate IQ software, overseeing the commission team’s operations, processes, and related procedures. Ensure timely and accurate calculation and distribution of commission payments with an analytical mentality and close attention to detail. Utilize Captivate to streamline processes and improve accuracy. Develop and automate dashboards, stack rank, plan health, and other reports using best-practice reporting processes. Assist with modeling and reporting for all commission deliverables. Ensure SOX compliance and manage SOX and accrual reporting. Respond to ad hoc analyses, special projects, and other similar or related duties as required or requested. Manage commission cases, ensuring timely resolution and communication. Provide Captivate IQ technical support and training to all stakeholders Create, develop, and implement repeatable business, operational, and financial processes, partnering closely with the commission team, to identify key areas of improvement for maximum efficiency. Own end-to-end Customer Growth and Retention (CGR) operations in Salesforce, including monitoring the SO CGR queue, validating and updating CGR records (existence, negative deltas, cancellations, ownership), performing weekly and quarter-open/close audits, and ensuring CGR data is accurate and complete for payouts. Serve as the CGR policy and process point of contact for Sales, reviewing CGR-related inquiries, applying CGR policy across Accounts/Opportunities/CGR objects, communicating rationale to reps and managers, and escalating complex issues to Sales Operations/EA as needed. What You'll Bring Bachelor’s degree in finance, accounting, business administration, or a related major ... (truncated, view full listing at source)