Technical Operations Engineer

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. About The Team The Tactical Recon Strike (TRS) team at Anduril develops small aerial drones (Group 1-3) along with all the necessary equipment for testing, deployment, and operation. The team transforms products like Ghost, Anvil, Altius, and Bolt from initial concepts into operational systems. We work closely with specialized teams to tackle some of our customers' most complex challenges. Currently, we are seeking a Technical Operations Engineer lead for our Anvil product, where you will leverage your operational and technical expertise to shape and deploy a solution of maximum effectiveness and reliability. Your scope will include directly integrating with the product team to help drive system improvements, as well as deploying to austere and hazardous locations to support the operational employment and long-term sustainment of our Anvil products. About The Job As a member of the Technical Operations team for TRS, you will play a critical role in bridging product engineering and deployed operations. You will be involved in unmanned air vehicle development programs, using your technical and operational expertise to deliver reliable solutions in challenging, remote environments. As the lead Technical Operations Engineer for Anvil, you will be uniquely positioned to be an individual contributor across the entirety of the Anvil portfolio, with the opportunity to grow your team as the product scales. You will be the primary point of contact for all Anvil field events and demos, helping to develop plans for success that meet the specific goals of each customer, while also travelling to support as needed. What You’ll Do Serve as a Subject Matter Expert (SME) on the product. Assist in event planning and resource allocation, keeping key stakeholders informed about support requirements to reduce risk and ensure success. Advise internal and customer teams on operational employment and best practices. Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution Support military aviation and customer support projects by executing flight operations, conducting field maintenance, providing customer field support and training Communicate field issue status to internal and customer teams, keeping them informed. Support the development and implementation of comprehensive operational and logistical plans for feature updates on the overall system. Incident response root-cause analyses (RCAs) for air systems in the field Conduct post-incident reviews and implement preventive measures Maintain up-to-date documentation Required Qualifications: 3+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking. Strong mechanical aptitude to troubleshoot and repair critical site product components and infrastructure. Demonstrated understanding of flight operations, aircraft systems, and sensors Willingness to work with energetic material (warheads). Strong problem-solving skills and the ability to work independently or collaboratively in a team. Willingness to travel up to 80%, including to hazard zones Eligibility to obtain and maintain a U.S. Top Secret/Secret security clearance This posit ... (truncated, view full listing at source)