Regional Operations Manager I

Regional Operations Manager I Department: Operations Team: Regional Operations Location: Amsterdam, Netherlands **About the Role** At Uber, we don’t just move people and things; we show up for the millions of earners who make our platform possible. As the Earner Engagement Manager for EMEA, your mission is to bridge the digital and real worlds by building programs that foster genuine pride and loyalty among our earner community. This isn’t a role for someone looking for a polished playbook. You will navigate a high-stakes, high-ambiguity environment where you’ll need to turn complex sentiment data into actionable regional initiatives. It’s challenging because the pace is relentless and the needs of our earners are constantly evolving across diverse markets. But if you are a systems-thinker who leads with empathy and grit, you’ll have the autonomy to build solutions that have a tangible impact on the lives of earners across an entire continent. **What You’ll Do** - **Navigate Complexity:** Manage and track earner sentiment across diverse EMEA markets, turning messy data into clear insights that drive regional strategy. - **Build & Scale:** Create a roadmap for earner needs that balances local market nuances with the scale of a global platform. - **Drive Partnerships:** Seize and negotiate high-impact partnerships and initiatives that boost engagement and provide real value to earners. - **Influence Without Authority:** Act as an internal champion, fostering empathy and embedding the earner perspective into operational decisions where trade-offs are often difficult. - **Own the Outcome:** Lead projects from first concept to regional rollout, ensuring global products like _Eats for Teens_ land effectively across EMEA. - **Collaborate Across Borders:** Work cross-functionally with Product, Operations, and Marketing teams to unblock challenges and deliver unified earner experiences. **Basic Qualifications** - **4+ years of experience** in operations, partnerships, project management, or a related field. - **Proficiency in data analysis** and creative problem-solving t