ServiceNow Solution Architect - CMDB

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work This project team will support key AFS initiatives aimed at enhancing the ServiceNow Configuration Management Database (CMDB) to strengthen and sustain AFS security controls. As the Solution Architect (SA), you will collaborate with internal stakeholders to understand business needs and translate them into effective ServiceNow CMDB solution designs. You will work closely with project leadership to interpret requirements, communicate business problems, and design appropriate technical solutions. In addition to solution design, you will support implementation activities, updates to related business processes, and deliver training and education to ensure smooth adoption. This role plays a critical part in improving the accuracy, maturity, and security posture of the CMDB across the organization. Here’s what you need 5+ years of experience in implementing and supporting the ServiceNow platform Experience designing ServiceNow CMDB solutions Ability to translate business requirements into technical architectures and workflows Strong collaboration skills for working with and presenting to cross‑functional stakeholders Experience supporting implementation activities and process improvements Experience developing or supporting training for technical or process updates Bonus points if you have Experience with Agile methodologies Familiarity with government processes or environments CIS- CMDB Certification Eligibility Requirements: US Citizenship required As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $135,200 $278,500 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and ... (truncated, view full listing at source)