Director, APAC Institutional Client Business - COO Team

About this role Institutional Client Business Overview The APAC Institutional Client Business (ICB) partners with the region’s largest and most sophisticated asset owners, including sovereign wealth funds, insurers, banks, and pension funds, to understand their evolving needs and translate them into commercial opportunities for BlackRock. We deliver the full breadth of the firm’s capabilities across public markets, ETFs, and alternatives, underpinned by market‑leading technology, data, and risk analytics. Our team operates across Singapore, Hong Kong, Taiwan, China, Australia, South Korea, and Japan, and collaborates closely with global partners to bring the best of BlackRock to institutional investors in APAC. Role Purpose / Background BlackRock’s APAC Institutional business is seeking a high‑impact Director to join the ICB COO team in Hong Kong. This is a critical leadership role at the center of business strategy, commercial execution, sales enablement, and regional business management. The Director will serve as a strategic advisor and thought partner to the ICB APAC COO and Head of APAC ICB, shaping priorities for one of the firm’s most important growth franchises. The role requires a seasoned operator who can help lead efforts to transform sales productivity, scalability, and governance through the adoption and advancement of AI and technology tools across APAC ICB as we look to achieve our ambitious growth goals while scaling operating leverage. The position involves extensive engagement with senior sales leaders, product teams, investment teams, operations, and global partners to ensure cohesive and disciplined execution against our ambitious growth plans. This role offers a unique opportunity to influence business direction at scale, lead high‑visibility initiatives, and help orchestrate BlackRock’s engagement with some of the world’s largest and most sophisticated investors. The position reports to the COO & Head of Business Strategy for APAC Institutional. Key Responsibilities Strategic Leadership, Client Insights & Sales Enablement Drive disciplined sales planning and commercial governance, translating strategic priorities into measurable execution outcomes. Partner with country and segment leaders to strengthen account planning and drive consistent commercial performance across the region. Define and drive APAC ICB strategy for clients’ insights and intelligence, with clear focus on scaling impact and usage of AI tools and the Microsoft Dynamics CRM platform, to: (1) Drive commercial outcomes through the conversion of internal (RM inputs) and external (databases, news) data to strategic and competitive insights. (2) Increase RM efficiency through a reduction in time spent on non-sales activities. (3) Improve sales planning and reporting accuracy and efficiency. Grow adoption of Microsoft Dynamics CRM platform and AI tools through effective internal education, promotion, and governance. Lead regional efforts to advance the firm’s AI and technology agenda for sales improving scalability, efficiency, market intelligence, and client engagement. Work with regional leadership to determine and track metrics of success for AI and technology adoption, usage, and outcomes for APAC ICB team. Business Management Produce board‑quality reporting, presentations, memos, and briefing materials for senior management committees, conferences, and oversee weekly GEC updates. Lead core business management activities, including sales performance tracking, resource planning, expense management and informing investment and budgeting decisions. Manage special initiatives and high‑priority cross‑regional projects on behalf of APAC ICB leadership. ​ Operational Excellence & Process Transformation Identify and drive opportunities to streamline processes, enhance automation, and build scalable regional operating frameworks. Anticipate and mitigate risks by establishing strong controls, governance, and escalation mechan ... (truncated, view full listing at source)