Global Revenue Specialist

About this role BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Business Unit Overview: BlackRock Finance and Strategy consists of professionals in disciplines such as Financial Planning & Analysis (FP&A), Treasury, Tax, Financial Controls, Sourcing and Vendor Management, Finance Platform Support, Controllers, Strategy, and Corporate Development. Within the Controllers’ Group, the Global Revenues team has responsibility for all Global Revenue bookings and billing/collection for a subset of BlackRock technology clients. Position Description: Collections Specialists are responsible for working with our end-user customers. The position's contribution is ensuring that the accounts receivable portfolio turns into cash as the organization’s cash flow performance continues to grow each year. This position will be assigned an individual Accounts Receivable portfolio of invoices in which they will be accountable for its performance. This position will be reporting to the Manager, Accounts Receivable based in Belgrade. Key Responsibilities: Own the entire A/R process - ensuring that all invoices/contracts are handled on time, accurate, and approved correctly. Manage the invoicing cycle to meet or exceed month end deadlines. Provide recommendations to improve quality of invoicing and reporting. Ensuring compliance with all organization’s policies, procedures, and guidelines. Resolving customer A/R differences. Initiating contact on assigned customer base and effectively managing the customer relationship in order to drive resolution of outstanding receivables. Facilitating customer payments by providing necessary documentation to customer in a timely manner. Ability to resolve issues independently while recognizing when escalation is appropriate. Leading on process improvement projects. Researching issues thoughtfully and thoroughly before responding or escalating. Providing reports and data on assigned portfolio as requested to A/R Manager. Development Value: The role interacts with both Finance and non-Finance teams globally, providing an opportunity to learn from different colleagues. This role will give the individual an excellent opportunity to develop their time management skills by working to tight timelines and deliver output for a myriad of stakeholders. The candidate will be provided the responsibility of owning specific areas thus allowing them the opportunity to understand entire processes and procedures, while being supported. Experience Required: Required: Proficiency in the full MS-Office suite: particularly MS-Excel. Detailed knowledge and experience of using Excel formulae/look-ups and pivot tables is required and an aptitude for learning new applications. Strong analytical and presentation skills. High degree of attention to detail and accuracy. Organized and methodical, possessing attention to detail, ability to work under pressure with tight deadlines. Desirable: 4 Years of Collections Experience preferred. Excellent communication (written and verbal) in English. University Degree (Faculty of Economics or similar). Competencies: Strong willingness to learn with a high-level of motivation and adaptability. Well-organized, methodical and detail orientated with an ability to work to tight deadlines. Strong analytical and pr ... (truncated, view full listing at source)