Associate eLearning Developer

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Associate eLearning Developer We are seeking an early career eLearning Developer to join our Client Services Technical Enablement team. This role is ideal for someone who enjoys translating technical concepts into clear, engaging, and scalable learning experiences. You will work closely with subject matter experts (SMEs), instructional designers, and cross-functional partners to develop eLearning content that supports internal teams in a fast-paced, technical environment. This is a hands-on role focused on content development, learning technology, and continuous improvement. You do not need prior engineering experience, but you should be comfortable learning technical concepts and using modern authoring and content management tools. What You'll Do: Develop and maintain high-quality eLearning content, including interactive modules, simulations, and assessments Translate technical documentation, product features, and workflows into learner-friendly instructional content Partner with SMEs to gather requirements, validate technical accuracy, and iterate on learning materials Build content using eLearning authoring tools (e.g., Domiknow, Articulate Rise/Storyline, Adobe Captivate, or similar) Apply instructional design best practices to ensure content is engaging, accessible, and effective Edit and update existing courses to reflect product changes, feedback, or performance data Follow established content standards, templates, and development processes Assist with basic learning analytics and content performance tracking What Success Looks Like in This Role You quickly ramp on technical concepts and apply them to learning content Courses are delivered on time, meet quality standards, and receive positive learner feedback Stakeholders trust you to translate complex information into effective training and implement feedback quickly and accurately You continuously improve your skills in instructional design, tooling, and technical knowledge What We're Looking For: 1–3 years of experience in eLearning development, instructional design, technical training, or a related field (internships, coursework, or portfolio work welcome) Experience creating digital learning content using at least one modern authoring tool (professional or academic experience) Strong written communication skills with the ability to explain complex ideas clearly Comfort working with technical material (software products, systems, workflows, APIs, or similar) Basic understanding of instructional design principles (adult learning theory, learning objectives, assessments) Strong attention to detail and ability to manage multiple tasks Willingness to learn new tools, technologies, and products with a strong drive for self-directed learning We’ll be super impressed if you have experience in any of these: Familiarity with LMS platforms Experience creating video or multimedia content (screen recordings, light video editing, audio cleanup) Exposure to Agile, product development, or technical enablement environments Portfolio or examples of eLearning, training materials, or instructional projects Tools Technologies You May Use eLearning authoring tools (Domiknow) Video and audio tools (Camtasia, Loom,Google Vids, or similar) Learning Management Systems (Skilljar) Documentation tools (Confluence, Google Docs) Project manag ... (truncated, view full listing at source)