VP, Employee Experience & Culture

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is a mission-critical SaaS company that powers real-time operations for global enterprises. As our Vice President, Employee Experience , you will lead the strategy and execution of initiatives that define how Dutonians experience work—across a centralized team including People Development, Culture, Employer Brand, Listening, and Workplace functions. This role will play a pivotal part in scaling an inclusive, values-driven culture that supports high performance, innovation, and well-being in a hybrid, global environment. You will partner closely with senior leaders to ensure that every employee feels connected to PagerDuty’s mission: helping teams respond better to moments that matter. Key Responsibilities People Development Driving organizational growth by building the capabilities, confidence, and careers of our people. You’ll lead this team which designs and delivers learning and leadership development experiences that enable PagerDuty’s high‑growth technical and go‑to‑market teams to perform at their best today while preparing for the opportunities of tomorrow. Success means equipping every manager to lead with clarity and empathy, fostering a culture of continuous feedback and growth, and partnering with executives to ensure talent strategies, progression frameworks, and succession plans accelerate business impact and scalability. Employee Experience Culture This role strengthens PagerDuty’s culture as a competitive advantage by shaping an integrated employee experience that’s grounded in trust, teamwork, inclusion, and innovation. Success means creating the conditions where every employee feels connected to our purpose, inspired by our leadership, and empowered to thrive in a hybrid‑first environment. Through strategic programs, meaningful storytelling, and data‑driven insights, this role deepens engagement and belonging, bringing our “Time Together” philosophy to life. Partnering across People Ops, Workplace, and business leadership teams, this role ensures our practices, policies, and programs evolve with agility—advancing equity, inclusion, and a sense of community that fuels performance and growth across PagerDuty’s global workforce. Employee Listening Insights This team turns employee feedback into a strategic advantage by building a comprehensive listening and insights engine that amplifies every voice across PagerDuty. Success in this role means transforming data from engagement surveys, pulse checks, and sentiment analysis into actionable strategies that strengthen connection, retention, and belonging. Through clear reporting and storytelling to the Executive Leadership Team, this role ensures employee perspectives directly inform business priorities, culture evolution, and people strategy decisions. Employer Brand Communications Drive measurable growth in PagerDuty’s reputation as an employer of choice by transforming our purpose, culture, and innovation into a compelling and consistent brand narrative. Success means elevating our visibility in the tech industry and beyond—attracting top talent, deepening engagement, and reinfo ... (truncated, view full listing at source)