Sr. Solutions Architect - DXP

What is Contentstack? Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code. Learn more at www.contentstack.com . Who Are We? At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go! What are we looking for? As a Sr. Solutions Architect - DXP , you will play a key role in guiding customers through their DXP implementation journey, providing expert consulting on software enablement, installation, and architecture best practices. You will collaborate with clients to design and implement scalable, data-driven solutions that maximize the value of Contentstack’s CMS and Lytics CDP. If you feel like this is a match, w e’d love to hear from you! Here's what you'll be doing: Customer Consulting Guidance Collaborate with clients to understand their data architecture, business objectives, and technical requirements. Provide expert consultation on Contentstack Real-time CDP enablement, configuration, and optimization. Lead discovery sessions to design tailored architecture solutions that align with customer goals. Act as a trusted advisor, delivering best practices for data unification, segmentation, and activation. Solution Architecture Design Oversee implementation, configuration, and deployment of Real-time CDP. Design scalable, high-performance architectures tailored to customer ecosystems. Provide architecture guidance on integration with third-party systems (CRM, marketing automation platforms, data lakes, paid media, email marketing platforms, etc.). Analyze and consult on optimizing data ingestion pipelines and API integrations. Provide hands-on enablement consulting and product training to customer teams. Define data modeling strategies to enable effective segmentation and personalization. Guide customers on data governance, privacy, and compliance best practices. Recommend architectural enhancements to improve performance and reliability. Collaboration Documentation Partner with Customer Success, Sales, and Product teams to align on customer goals. Create and maintain technical documentation, architecture diagrams, and deployment guides. Share insights and feedback with Product and Engineering to influence platform improvements. Contribute to best practice frameworks and reusable solution assets. What Really Gets Us Excited About You? 8-12 years of experience in Solution Architecture, Professional Services, or similar technical consulting roles. 3+ years of hands-on experience with CDP platforms, preferably Lytics. Hands-on expertise with API integrations and cloud platforms (AWS, GCP, or Azure). Familiarity with identity resolution techniques and customer data strategies. Strong proficiency in CDP platforms, with a focus on Lytics or similar (Segment, Tealium, Adobe CDP, etc.). Proven conflict management an ... (truncated, view full listing at source)