Strategic Alliances Director

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Strategic Alliances Director PagerDuty is seeking a Strategic Alliances Director to join our dynamic, customer-focused Global Alliances team! You will lead our partnership strategy and ongoing development of a portfolio of PagerDuty’s most strategic partners. This role will be accountable for developing and executing PagerDuty’s partnership strategy, collaborating closely with Sales, Product, Marketing, and Operations. The Strategic Alliances Director will lead the alliance team in launching and scaling GTM programs with key consulting and technology partners to drive PagerDuty's growth and enhance service delivery. They will establish strong relationships with partner leadership teams, both horizontally and vertically, to maximize the impact of our partnerships. KEY RESPONSIBILITIES Develop and execute the joint Go-To-Market strategy with Strategic Partners to drive pipeline and revenue growth. Deliver on key financial goals, including alliance-influenced revenue and pipeline generation metrics. Partner with PagerDuty’s Sales organization to align opportunities and build strong field relationships with Partners account teams. Represent PagerDuty within the Partners ecosystem, advocating for mutual success and resolving partnership challenges. Define joint value propositions and collaborate with Product Marketing and Partner Marketing on campaigns and messaging. Drive executive-level partnership engagement and identify new strategic opportunities through roadmap discussions. BASIC QUALIFICATIONS Bachelor’s degree or equivalent degree or experience. 10+ years of experience in the IT or enterprise software/SaaS industry. Proven track record in developing and executing partner and alliance go-to-market strategies. Demonstrated success managing partnerships that drive measurable revenue impact. Experience developing and managing a portfolio of GSI/RSI relationships and leading cross functional teams at scale to common outcomes and goals. AWS or Cloud Service Provider experience PREFERRED QUALIFICATIONS Strong relationship-building and management skills Experience building and scaling GTM partnerships for pipeline and revenue generation Excellent oral and written communication skills Ability to work effectively with individuals at all levels and across organizations Highly organised and detail-oriented BA/BS degree in a related field Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts ! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasma ... (truncated, view full listing at source)