ER Technician Supervisor (Daytime)

VRCC Veterinary Specialty and Emergency Hospital is unique because it’s one of the few hospitals that brings together a full team of specialists, emergency clinicians, and compassionate support staff all under one roof—creating a collaborative environment that truly puts patient care first. It’s a great place to work because every team member is valued, supported, and encouraged to grow, making a real impact on the lives of pets and their families, every day. Position Overview A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude. Key Responsibilities Maintain processes for effective medical record keeping and billing Collect and process work charts Assist with entering in-patient charges and/or procedures performed in billing system Ensure invoices are sent monthly and as requested by clients and doctors Process payments and monthly statements Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate Assist with monitoring and reporting on accounts receivable Prepare, print and mail invoice or statement copies for customers as requested Performs other duties as assigned Be dependable and punctual Qualifications (Required) High School Diploma or the equivalent. Has Veterinary ER experience Has Supervisor experience Registered Veterinary Technician License Veterinary Technician credentialing or equivalent experience. High level of competence in the complete range of veterinary technician skills. Working in a team environment. Customer Service. Attention to detail. Verbal and written communication skills. Supervisory skills, including performance management, feedback, and communications. Staff scheduling skills. Professionalism and ability to properly handle confidential information. Preferred Skills (Nice to Have) Leadership skills. Time management. Organization skills. Interpersonal skills. Multi-tasking and setting priorities. Empathy. What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: Medical, dental, and vision insurance Paid Parental Leave (birth, adoption, foster) 401(k) with discretionary contribution Team Member Pet Discounts Emotional wellbeing support — including Calm app access and 24/7 EAP CE stipends and career development resources Grant Circle — a relief fund for team members facing personal hardship Local hospital culture backed by national resources Pay Range $28 $34 USD At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, ... (truncated, view full listing at source)