ER Veterinary Assistant

VRCC Veterinary Specialty and Emergency Hospital is unique because it’s one of the few hospitals that brings together a full team of specialists, emergency clinicians, and compassionate support staff all under one roof—creating a collaborative environment that truly puts patient care first. It’s a great place to work because every team member is valued, supported, and encouraged to grow, making a real impact on the lives of pets and their families, every day. Position Overview The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service. Key Responsibilities Provide compassionate care to all patients Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's). Calm and soothe anxious patients Assist doctors and technicians with the administration of medications or with patient restraint Perform laboratory tests and take radiographs Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc. Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs. Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s) Educate clients about insurance, wellness, and medicinal plans Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release Adhere to the hospital's safety and wellness regulations Understand and carry out oral and written directions Maintain accurate medical records Show up for work regularly; full-time presence at work is essential for every shift Promote hospital products and services and support the organization Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT). Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.) Qualifications (Required) High school diploma or equivalent One or more years' experience in a veterinary environment, successfully performing all of the duties of this position May consider an equivalent combination of education, certification, training, and/or experience Preferred Skills (Nice to Have) Has Emergency / Specialty experience Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed Communication – uses effective and appropriate methods of interacting with others Team Orientation – works cooperatively with the team to address tasks and accomplish goals Dependability – demonstrates responsibility in completing all job tasks Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures Energy and Productivity – completes tasks quickly and thoroughly without prompting Time Management – manag ... (truncated, view full listing at source)