Head of Forward Deployed Engineering

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is looking for a seasoned leader to build and scale our Forward Deployment Engineering (FDE) organization. You will report directly to the Co-Founder of Postman and will be responsible for building and leading a team of high-caliber engineers who embed directly with our most strategic customers, where you will drive the transformation of their business and products. What You’ll Do Lead a Forward Deployed Engineering Team : Establish and scale a team of engineers who work closely with customers to deploy Postman’s solutions in high-impact, real-world environments. Focus on solving complex, mission-critical challenges that go beyond traditional implementation. Deliver Tangible Business Outcomes for Customers : Collaborate with customers to deliver measurable results, solving challenges that require creativity, adaptability, and a deep understanding of their technical ecosystems. Develop Bespoke Solutions for Unique Problems : Partner with customers to deeply understand their technical and business requirements, designing and implementing tailored API workflows, system integrations, and custom tools that align with their strategic goals. Create Reusable Assets and Frameworks : Identify patterns across deployments to develop tools, templates, and methodologies that accelerate future engagements, enabling the team to deliver both bespoke and scalable solutions. Bridge Product and Customers : Serve as the link between customer needs and Postman’s product development. Translate real-world challenges into actionable feedback for the Product and Engineering teams, driving innovation and ensuring Postman’s offerings meet diverse customer demands. (Down the line) Drive Industry-Specific Partnerships for Innovative Solutions : Identify and cultivate strategic partnerships with leading organizations in emerging fields like AI. Collaborate with these partners to design and deliver API-centric solutions that address unique industry challenges, unlocking new opportunities for innovation and creating mutually beneficial business models with an early-mover advantage. About You Have 10+ years of professional experience in engineering leadership and management as a Sr. Engineering Manager or Director of Engineering You have operated at the intersection of engineering and innovation and thrive on building zero-to-one technical teams Strong technical foundation — capable of reading and writing production code, building APIs, and debugging distributed systems Are customer-obsessed and energized by solving real problems with high business impact Builder’s mindset: thrives in ambiguity, moves fast, and creates process where none exists Deep customer empathy and the ability to balance short-term needs with long-term platform evolution Based in or willing to work from our SF HQ, 5 days/week, with occasional travel to customers The reasonably estimated base salary for this role ranges from $300,000 to $350,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. What Else? In addition to Postman's ... (truncated, view full listing at source)