Director, Head of Sales, Grocery & Retail, US&C

Director, Head of Sales, Grocery & Retail, US&C Department: Sales & Account Management Team: Sales Location: New York, United States Type: Full-Time ## **About the Role & Team** As Head of Sales, US&C Grocery Retail, you will own the end-to-end growth strategy for Uber Eats’ Grocery and Retail business across the United States and Canada—one of the fastest-growing and most strategically important segments of the marketplace. This role sits at the center of how we scale selection, win with top national and regional partners, and define our long-term position in Grocery and Retail. You will lead a multi-layered sales organization spanning Enterprise, Mid-Market, SMB, and Canada, translating broad business priorities into focused market strategy and execution. You will operate as both a strategist and operator—setting direction on where we play, which partners matter most, and how we deploy resources to win. This role requires strong executive presence externally with C-suite partners, as well as the ability to drive alignment internally across Product, Finance, Operations, and Go-to-Market leadership. Your impact will directly shape selection quality, growth trajectory, and competitive positioning across US&C. ## **What You’ll Do** - Act as a senior external leader, building and managing relationships with C-suite stakeholders across top Retail and Grocery partners - Own and define the US&C Grocery and Retail sales strategy, including account prioritization, geographic focus, and category-level strategy across your portfolio - Lead and scale a multi-segment sales organization, developing leaders and driving consistent execution across Enterprise, Mid-Market, SMB, and Canada - Partner in setting performance targets and quotas across teams, ensuring alignment with broader business goals - Own commercial deal strategy in partnership with Finance and Deal Desk, including investment allocation, trade-offs, and ROI optimization - Lead complex contract negotiations in close partnership with Legal, including redlining and structuring long-term agreements with strategic partners - Shape holistic selection strategy bey