HC Svc/Sol Consulting Spec

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life ＜ Position Title ＞ Solutions Consulting Specialist - Aible Clinic, Japan ＜ Working Location ＞ Shinagawa HQ ＜ About OU ＞ Cranial & Spinal Technologies (CST) is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized. The Solutions Consulting Specialist – Aible Clinic will join the Aible Clinic International Team reporting into Medtronic’s Enabling Technologies operating unit. ＜ Main Responsibilities ＞ The role will be an integrated member of the Aible Clinic International team and will support regional implementation and support of Aible Clinic technologies and services including the UNiD platform and patient-specific planning services and implants. The role will have three key areas of responsibility: Enable world class onboarding experience for new or returning customers Drive adoption by optimizing workflow efficiency Increase utilization through workflow and IT integration Daily tasks may include the following and other duties may be assigned: Lead surgeon, staff, and sales through step-by-step implementation process including solution design, execution, and customer success monitoring Discover and incorporate customer planning and technical needs and preferences for a tailored experience Identify bottlenecks and roadblocks limiting technology and service use, make recommendations for changes and improvements, and implement agreed upon changes Promote opportunities for Medtronic technology integration into surgeon’s practice Work with customers, regional sales teams, and Aible Clinic team to determine long-term goals by analyzing business in region and proposing strategies to drive adoption, increase utilization, and minimize effort for external and internal resources Support workflow facilitation through IT connectivity, with a focus on imaging and scheduling acquisition, by leading customer discussions and recruiting and managing resources as necessary Serve as team lead on functional unit or operating unit projects, or as team representation at national and regional conferences Perform and document activities in compliance with the Quality System, site rules, policies or governmental regulations Act as technical support in the O.R as needed ＜ Context and Environment ＞ Aible Clinic technologies have been recently launched in Japan. Currently, two Aible Clinic specialists are based remotely and attached to Tokyo and Osaka office to cover Japanese UNiD market and supported by International Aible Clinic based in France. Supervision of the International Aible clinic consultant is under International Aible Clinic management based in France. Communication with international colleagues and management will only be in English language. According to profile and motivation, evolution to Aible Clinic Lab planner responsibilities may be considered. ＜ Must Haves ＞ Job Experience 2 years of experience with a bachelor’s degree or 0 years of experience with an advanced degree Skill / Knowledge Strong verbal skills, fluent in English, Japanese native speaker Competency Willingness and ability to travel up to 70% of the time Willingness and ability to attend surgeries and cadaver labs Located in Japan area, or willing to relocate to the region Education Bachelor’s or master degree in technical field (preferred in engineering) ＜Nice to Haves ... (truncated, view full listing at source)