Senior Product Manager (SASE - Scale and PLG)

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary We are the global leader in cybersecurity, and Prisma SASE is one of the fastest growing product lines . This is a high-visibility role where you will define the standards for AI led automation and innovation in a market that never stops evolving. As a Senior Product Manager for SCALE and PLG , you will build AI native workflows that will re-imagine next generation onboarding, customer deployment delivery and product led growth . This role is designed for a platform-focused product builder who deeply empathises with enterprise customer pain points and works passionately to remove friction and deliver value. You will leverage AI and Agentic workflows to automate platform operations and simplify the complexity of network security management. Key Responsibilities Empathy-Led Roadmap: Deep-dive into the practitioner’s Day 0 and Day 1 journey to identify friction points in SASE onboarding and service delivery. AI Strategy: Define and execute the integration of AI/ML to automate complex network mapping, policy inheritance, and security configuration validation. Accelerated Time-to-Value: Design Golden Path workflows that allow customers to transition from purchase to protection in record time. Service Delivery Automation: Convert traditional human-in-the-loop service tasks into automated work items, ensuring consistency and speed across the global customer base. Cross-Functional Leadership: Partner with Engineering, UX, and Customer Success to ensure that automation isn't just functional but intuitively designed for the person behind the screen. Qualifications Required Qualifications Technical Foundation: BS/MS in a technical field or equivalent practical experience. SaaS PM Expertise: 5-8 years of product management experience (leveling dependent on experience), specifically within SaaS Platform/Infrastructure organizations. Scale & Resiliency: Proven track record of managing platforms with high-availability requirements, complex multi-tenancy, and large-scale data sets. Target Background: Prior experience automating workflows and demonstrable body of work. Preferred Qualifications Mindset: A Time-to-Value obsession. You measure success by how quickly a customer realizes the benefit of our platform. AI/Agentic Experience: Practical experience applying AI or Large Language Models (LLMs) to solve operational platform problems or automate user workflows. Operational Excellence: Deep understanding of onboarding friction and how to architect zero-touch experiences for enterprise-grade hardware and software. Influence at Scale: Demonstrated ability to lead high-stakes projects that require buy-in from senior engineering leadership and finance teams. Compensation Disclosure The compensation offered for this position w ... (truncated, view full listing at source)