Senior Account Manager SMB (m/f/d), Uber Eats, South

Senior Account Manager SMB (m/f/d), Uber Eats, South Department: Sales & Account Management Team: Account Management Location: Munich, Germany Type: Full-Time **About the Role** Uber Eats is looking for a driven, strongly analytical and results-oriented Senior Account Manager to join our growing team in Munich, Oskar-von-Miller Ring 20. In this role, you'll be instrumental in shaping success of our SMB restaurant partners in Southern Germany, fostering strong relationships, and driving the growth of their businesses on the Uber Eats platform by also visiting them onsite and negotiate exclusive deals. If you're passionate about the food industry, excel at building partnerships, and thrive in a fast-paced environment, we want to hear from you! **\-\-\-\- What You Will Do ----** As a Senior Account Manager, you'll be the primary point of contact for a portfolio of our most valued restaurant partners, working to ensure their continued success and expansion on Uber Eats. Your responsibilities will include: - Strategic Account Growth: Collaborate with 100-150 high-value restaurant partners to retain and expand their business, identifying new upselling and cross-selling opportunities through product adoption and location expansion initiatives. - Maximising potential: Proactively identify opportunities to unlock additional revenue potential for both our partners and Uber Eats. - Risk Mitigation & Retention: Actively identify potential risks to partnerships and work swiftly and diligently to ensure partners receive the best possible experience, striving for 100% account retention. - Partner Advocacy: Collect and synthesise valuable feedback from restaurant partners, transforming these insights into actionable information that informs and drives our product and business roadmap. - Relationship Building: Cultivate strong, lasting relationships with Key SMB restaurant partners, positioning Uber Eats as their preferred and exclusive delivery platform. - Account planning: Build long-term growth and marketing plans with your partners via regular business reviews and data analysis **\-\-\-\- What You Will Need ----** - 4+ years of