IT Systems Engineer I

ABOUT ROCKET LAB Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope. IT Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations. IT SYSTEMS ENGINEER I Based onsite at Rocket Lab's Auckland, New Zealand location, the IT Systems Engineer is responsible for the implementation, operation, and continuous improvement of computing platforms, networks, and applications required at Rocket Lab. You will support the IT Manager and the IT organization by ensuring a reliable and secure infrastructure through upgrades, maintenance, monitoring, and responding to incidents, problems, and requests. This role also involves providing subject matter expertise, advice, and guidance to deliver and support IT systems efficiently while ensuring compliance with applicable standards, including PSR and NIST 800-171. WHAT YOU’LL GET TO DO: Implement, monitor, and maintain IT systems, networks, and applications to ensure reliability, performance, and security. Participate in cross-functional teams to scope, manage, and implement IT projects, including creating project plans and providing regular updates. Produce high-level and detailed design documents, "as-built" documentation, and updates to policies, processes, and procedures. Proactively monitor system health, perform audits, and generate reports to predict growth and recommend improvements. Ensure systems are compliant with applicable standards, including PSR and NIST 800-171, and assist with audits, investigations, and reporting. YOU’LL BRING THESE QUALIFICATIONS: 2+ years of experience in a technical role. Ability to lead teams and work independently or as part of a team. Experience with most and in-depth knowledge in at least one of: Windows and/or Linux server (Ubuntu/Debian) enterprise environments. virtualization technologies, public / private cloud. Active Directory and Group Policy. Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc. Modern web-based applications including hosting, troubleshooting, security, etc. Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc. Cloud based technologies: Azure, AWS, O365, etc. Strong troubleshooting and analytical skills to diagnose and resolve complex hardware, software, and connectivity issues. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: 5+ years of experience in a technical role. Advanced problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions. Excellent verbal and written communication skills. Positive attitude, adaptability, and ability to work independently or as part of a team in a high-pressure environment. Experience with capacity planning an ... (truncated, view full listing at source)