Learning Architect

Job Description: Takes direction from the leadership team, operations management, executive stakeholders, and partners with fellow educators, subject matter experts, application team members, and vendors to develop, deliver, and optimize portfolio of systems and service education and training programs. Schedule M-F Mountain Time business hours 8-4:30, some flexibility of start time due to virtual instructor led training. Occasional need for evening or weekends for implementation/ go-live support Mostly remote with possible opportunity to go on site for implementation/ go live support Essential Functions Plans and tracks educational event logistics. Performs instructional design, development, and delivery responsibilities to the standards set forth by leadership. Contributes to the development of project and deliverable development timelines. Identifies operational inefficiencies and problems and communicates/coordinates improvements. Conducts organizational education programs, including preparing for class, setting up the event, planning logistics, facilitating the event, following up on all outstanding questions, and collecting feedback from participants. Monitors and reports the effectiveness of training on associates during the orientation and post-orientation period for the purposes of career development. Facilitate and deliver education programs using a wide range of platforms and mediums as requested and/or determined by a needs assessment. Partners with assigned education development and delivery team members and executes training material revision and integration tasks, tests lesson plans and assists in training environment build. Contributes to process improvement cycles in support of system initiatives. Applies process improvement methods that improve quality, associate performance, and client satisfaction while reducing waste and/or cost. Observes trends and patterns to identify improvement opportunities. Creates and maintains educational assets complementing the Intermountain Health portfolio of associate development programs. Interprets both operational and system processes and workflows in the design, development, and implementation of Intermountain Health education and training program for all associates. Trains and credentials trainers for end-user training. Acts as a liaison between the subject matter expert/build team and the end user. Provides Command Center support during and after go-live. Identifies risks and concerns to ensure problem resolution and continuity of service. Supports achievement of organizational goals by optimizing performance and facilitating change. Seeks feedback and mentoring for personal improvement. Coaches and mentors others to support ongoing development and professional practice. May be called upon to serve as principal for assigned projects. Develops and supports effective team interactions through open and honest communication. Models these behaviors and supports relationships that create an environment where individuals and team members learn and grow professionally. Employs knowledge of group dynamics to facilitate effective team functioning and problem solving. Independently completes assigned projects, collaborates, and coordinates with contracted vendors as needed. Independently manages curriculum projects and works with cross-departmental partners to ensure project training deliverables meet business needs. Prioritizes project work independently to meet customer needs. Participates in special projects as needed and performs other duties as assigned. Demonstrates professional growth and development through self-leadership and continuing self- education and training. Promotes mission, vision, and values of Intermountain Health, and abides by service and leadership behavior standards. Performs other duties as assigned. Skills Strong communication skills, both written and verbal. The ability to relate and build connections with all staff across all levels of ... (truncated, view full listing at source)