Paramedic Shift Coordinator Ambulance Service

Job Description: The Paramedic Shift Coordinator provides leadership and clinical expertise during their shift and within their department. They manage unit resources and supervise personnel to ensure appropriate staffing levels and excellent clinical care based on the unique needs of patients. They serve as clinical support for staff and exemplify competency and professionalism. This role will have significant leadership responsibilities, including several of the following: leading change, scheduling, maintenance of staff competencies, new employee selection / orientation, constructive discipline, and assisting with completion of annual employee performance reviews. While the Paramedic Shift Coordinator’s usual assignment is a single paramedic response vehicle, they may also be required to staff an ambulance in order to maintain availability or augment the crew. Essential Functions During patient interaction, thorough evaluations of physical, social, and psychological status, including cognitive, communication, and developmental skills, when necessary. Gathers and assesses information from the interdisciplinary team: patient, family, physician, non-nursing professionals, support staff, and others on scene to provide appropriate clinical care. Models and fosters an environment of professionalism and employee engagement. Demonstrates the ability to set priorities and to coordinate and organize the department’s patient care delivery through effectively managing time, supplies, and resources, including by scheduling caregivers, unit movement and removing barriers to keeping units in service. Evaluates and promotes staff competency, performance, and compliance with policies and procedures through performance reviews, peer reviews, caregiver recognition (e.g., recommendations for promotion and/or other rewards/incentives), and corrective action. Evaluates department needs and develops and implements plans to assist with training and education. Integrates legal and ethical standards into practice, complies with regulatory standards, practices within scope of licensure, provides accurate & timely documentation, and understands the legal implications of care delivery. Makes and/or recommends decisions related to staffing and hiring needs, candidate evaluation and selection, new hire orientation, and caregiver retention, orientation, etc. Ensures that staffing levels meet contractual requirements/ demand levels. Assists staff members with direct patient care as needed. Shares responsibility for day-to-day operations. Promotes safety, quality and experience for patients and caregivers. Oversight responsibilities for competency of staff. This may include annual skills updates, ongoing educational in-services, and completion of mandatory educational requirements. Oversight accountabilities for ongoing programs (i.e., patient experience, continuous improvement, etc.). Skills Leadership Communication Problem-solving Clinical knowledge Resource management Patient safety Mentorship Minimum Qualifications Relevant State Paramedic Licensure Basic Life Support (BLS) for Healthcare Providers Advanced cardiac Life Support Current valid driver license in good standing Preferred Qualifications 3 years demonstrated leadership and mentoring experience in assigned clinical area. Advanced Trauma Life Support (ATLS), Transport Professional Advanced Trauma Course (TPATC) or Pre-Hospital Trauma Life Support (PHTLS) Certification Neonatal Resuscitation Program (NRP) Certification Paramedic National Registry Certification Current Pediatric Advanced Life Support (PALS) Certification Physical Requirements Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and ... (truncated, view full listing at source)