Social Media Manager

WHY WE'RE LOOKING FOR YOU You’re a strategic, creative force who lives and breathes digital culture. As our Social Media Manager, you'll shape how Retool shows up online—translating what we build into content that resonates with our audience of engineers and business builders. This role goes beyond publishing content. You'll help establish Retool's voice in the enterprise AI app development era, build a community of advocates, and drive meaningful engagement on the platforms that matter most to our audience. You'll also play a key role in evolving our brand voice—ensuring consistency while helping us stand out as a differentiated and trusted choice in a crowded AI tools landscape. WHAT YOU'LL DO Own and evolve Retool's social media strategy, with LinkedIn and YouTube as the primary investment channels—and a thoughtful, platform-appropriate presence on X, Reddit, and emerging channels Lead our YouTube strategy end-to-end: originate short-form video content (YouTube Shorts), manage distribution, and grow our channel as a compounding discovery engine for the Retool brand Create and manage content that highlights our product, customer use cases, and Retool's positioning Partner with Demand Gen and Brand to support and amplify campaigns on social, ensuring maximum reach at key launch moments Monitor and authentically engage with builders on Reddit and other forums, identifying opportunities to contribute value—not just broadcast Build and support our internal advocacy efforts, including empowering individual Retools on social channels and working with senior executives to build their organic following Collaborate cross-functionally with Content, Product Marketing, and DevRel to surface strong stories and content ideas ahead of the curve Develop and maintain a social listening strategy using Meltwater to track brand perception, competitive signals, and community sentiment Track and analyze performance across platforms and use data to continuously refine our approach, format mix, and posting cadence THE SKILLSET YOU'LL BRING 5+ years of experience managing social media for B2B tech companies, with a track record of growing engagement and community Proven experience building and scaling a YouTube and/or short-form video strategy, including content planning, production, and performance tracking Strong video creation skills: ability to concept, produce, and edit short-form content that is fast, genuine, and algorithm-aware—without over-producing it Experience developing and executing a Reddit strategy, with a real understanding of community norms, when to engage, and when to stay out of the way Excellent writing and editing skills with the ability to adapt tone across platforms and audiences Ability to translate complex technical concepts into compelling, accessible content without losing accuracy Proficiency in Figma for creating and customizing on-brand templates and product visuals Analytical mindset with experience using performance data to guide content decisions and posting strategy Comfortable operating with a lightweight approval process and moving quickly—especially for time-sensitive short-form content where publishing speed matters Strong organizational skills and ability to manage multiple priorities across platforms, campaigns, and stakeholders Collaborative approach with experience working cross-functionally with brand, product marketing, and developer relations teams An AI-first and AI-curious approach to everything you do WHY JOIN US? Your work will directly influence how we show up in the market at a genuinely exciting moment—as enterprise teams navigate AI-powered software development and look to Retool as the trusted choice. We value thoughtful execution, creativity, and data-driven decision-making—and we'll give you the autonomy and support to do your best work.