Vice President, Client Service - B2B Marketing
EdelmanToronto, Ontario, CanadaPosted 9 April 2026
Tech Stack
Job Description
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
We are seeking a dynamic and commercially driven Vice President of B2B Marketing to lead our Client Services function . This role sits at the intersection of strategy, client leadership, and revenue growth, responsible for building deep client partnerships while delivering marketing programs that drive measurable business outcomes.
The ideal candidate brings a blend of strategic thinking, operational rigor, and team leadership, with a proven ability to grow accounts, inspire high-performing teams, and translate business objectives into impactful marketing solutions.
Key Responsibilities
Client Leadership & Growth
Serve as the senior strategic partner for key client relationships, building trust at the executive level
Lead account growth through proactive identification of opportunities across services, channels, and capabilities
Drive revenue expansion, retention, and overall account health across the portfolio
Guide clients on business and marketing strategy, grounded in data, insights, and industry trends
Strategic Marketing Leadership
Oversee the development of integrated marketing strategies aligned to client business goals
Ensure delivery of high-quality, insight-driven programs across digital, content, media, and demand generation
Partner with strategy, creative, and performance teams to bring ideas to life
Elevate the role of marketing as a driver of business impact, not just outputs
Team Leadership & Development
Lead, mentor, and grow a high-performing client services team
Foster a culture of accountability, collaboration, and continuous improvement
Provide clear direction, coaching, and career development opportunities for team members
Build scalable team structures and processes to support growth
Operational Excellence
Oversee account operations including forecasting, resourcing, and profitability
Ensure consistent delivery against KPIs, timelines, and client expectations
Implement best practices in account management, reporting, and client communication
Collaborate with finance and leadership on revenue planning and performance tracking
New Business & Thought Leadership
Play a key role in new business development, including pitch leadership and proposal development
Contribute to agency positioning, thought leadership, and market presence
Stay ahead of industry trends and bring forward innovative ideas to clients and internal teams
Qualifications
Minimum of 10 years of experience in B2B marketing, with a strong background in agency or client services leadership
Able to work a hybrid schedule (3 days a week) in the Toronto office
Proven track record of managing and growing large, complex client accounts
Deep understanding of integrated marketing, including digital, content, and demand generation
Strong commercial acumen with experience managing P&L and driving revenue growth
Exceptional leadership and team development skills
Excellent communication and executive presence
What Success Looks Like
Strong, long-term client relationships with measurable business impact
Consistent account growth and high client retention
A motivated, high-performing client services team
Operational discipline with clear visibility into performance and profitability
Recognition as a trusted advisor internally and externally
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We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role ... (truncated, view full listing at source)
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