Global Account Lead, Retail

Global Account Lead, Retail Department: Sales & Account Management Team: Account Management Location: Chicago, United States Type: Full-Time **About the Role** Uber Eats is looking for a passionate and experienced leader with extensive retail and partnerships expertise to deepen our relationships with our most important merchants. You will build and manage a critical and strategic book of business, cultivate strong relationships with key merchant partners and their leaders, and develop innovative strategies to unlock new growth opportunities for our merchants and within the Uber ecosystem. In this role, you’ll work closely with Sales, Marketing, Product, Engineering, Strategy, Operations, and Finance partners across Uber to identify and drive growth opportunities and improve how we engage with our key partners. In this leadership role, you’ll be a strategic driver to Uber Eats’ success within the Grocery & Retail landscape. You’ll wear multiple hats, across executive stakeholder management, team building, strategic planning, contracting and negotiations, and cross-functional execution, all geared towards maximizing the value we deliver to both Uber and our merchants. **What You'll Do** - Executive Stakeholder Management: Develop strong relationships with our grocery merchant leaders and their teams; understand and navigate stakeholder needs and motivations - Strategic Planning: Develop and execute on a comprehensive strategy for engaging with and growing the business with our largest grocery merchants. This includes identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and Gross Bookings - Data-Driven Optimization: Leverage data to continuously optimize our merchant partner’s storefront experiences, their merchandising, and marketing; identify ongoing areas for improvement, and execute on them with success - Operational Excellence: Collaborate with internal operations teams and grocery merchant teams to ensure the optimal assortment, pricing, and promotions are on the platform, while consistently delivering an exceptional customer experience -