Director, Real Estate Services

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Real Estate Services MasterCard Standardized Job Description Template Designation & Level :Director – Workplace Strategy & Technology Location, Office : Purchase , O’fallon Missouri Responsibility : Global RE Portfolio Reporting Manger : Vice President, Real Estate Services Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview • The Real Estate Services team at Mastercard delivers core services including real estate transactions, workplace strategy, and facilities management. These are globally coordinated to plan, execute, and optimize enterprise occupancy needs, ensuring service quality and continuous improvement. • The Director of Workplace Strategy leads office occupancy strategy, space management, and optimization across the global portfolio. This role leverages strategic tools and data analytics to drive space planning, design, and operational efficiency, aligned with Mastercard’s workplace model and real estate strategy. • This role requires experience in large-scale corporate real estate across multiple geographies, with expertise in workplace strategy, capacity management, stakeholder engagement, and workplace experience. It involves managing operational and financial complexity, leveraging workplace technology in an agile environment, communicating with senior stakeholders and partners, and driving change. Role • Workplace Strategy, Capacity, and Design o Lead global workplace capacity strategy, aligning office footprint with hybrid work models, business demand, and employee experience in direct partnership with the Regional Real Estate Vice presidnet & their teams. o Collaborate with location real estate service lead and drive space optimization through neighborhood planning, advanced workplace tools, and design decisions that maximize utilization and lease value. • Cross-Functional Leadership and Stakeholder Management o Strong team-oriented approach with the ability to work cross-functionally with Technology group, Employee Digital Experience, and Workplace Experience teams globally to deliver an integrated physical and digital workplace solutions. o Lead senior stakeholder engagement, aligning real estate strategy with business priorities and clearly communicating trade-offs and outcomes on capacity management programs. o Strong partner with Workplace experience, Global business service center and Workday teams to develop occupancy analytics and dashboards. o Translate data into actionable insights to inform portfolio decisions, improve utilization, and optimize lease efficiency. • Workplace Technology and Data Governance o Own workplace technology strategy and roadmap, aligning platforms and tools with real estate and workplace objectives. o Establish data governance standards and ensure data integrity across workplace systems. o Drive aut ... (truncated, view full listing at source)