Manager, Technology Program Management

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technology Program Management Overview The Technology Program Manager will manage technology projects with our Ethoca products using established management processes in Mastercard in collaboration with stakeholders across the business. All the while continuously reviewing, updating, and optimizing the set of responsible projects. As well as, monitoring compliance with the established departmental goals and objectives. Role • Manage Project Management staff responsible for planning, monitoring, executing and implementing projects. • Assist in departmental budget development, strategic direction, and approval of labor spend. • Provide leadership, direction, and supervision to staff. Ensure personnel have appropriate skills and behaviors, and effectively communicate performance review results, as necessary. • Provide business knowledge and technical support for systems development. Work closely with project members and requesters identifying deliverables and functions throughout a project lifecycle. • Ensure the project or effort is adequately staffed, trained and managed. • Manage staff within approved manpower and budget guidelines. • Provide technical and advisory support for staff to ensure the development and implementation of applications. • Participate in the definition and development of project requirements and analyze requirements to provide a recommended solution. • Ensure a successful delivery, which may include: development and management of overall project plan, schedule & budget adherence, status reporting, escalations, testing, user approval, final corrections, and methodology compliance. • Manage relationship with project team throughout Global Technology Operations, which may include the project requesters. • Provide senior management level status reports. Log, track, and resolve projects, business or release related issues. All About You • Bachelor’s degree or equivalent combination of training and experience. • Advanced degree and PMP preferred. • Demonstrated expertise in the areas of strategy, planning and project management required. • History of management consulting, financial services, e-Business and/or related areas. • Advanced knowledge of payment industry • A knack for analytical/problem solving and planning skills. • Strong leadership, interpersonal, communication, and negotiation skills required with a solid track record for developing internal and external relationships. • Project management background with knowledge of project management processes and techniques. • Solid experience with structured methodology and project planning tools. • Leadership Skills - conflict and resource management, financial management, process improvement orientation, relationship building and organizational and planning skills. • Communication Skills – listening, verbal, presentation and written. • Proficient in PowerPoint, Excel and Word. • Demonstrate strong individual and team ethics. • Limited travel may be required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please con ... (truncated, view full listing at source)