Account Specialist Intern

Are you looking for the possibility of taking your first professional steps in a leading worldwide company? We are looking for a proactive and detail-oriented intern to join our Account Specialist team. This internship is designed for individuals who are eager to learn and contribute to customer engagement, sales support, and account operations. No prior experience is required—just a strong willingness to grow in a fast-paced, client-focused environment. About the role In this opportunity as an Account Specialist Intern, you will: Support Account Specialists in managing client portfolios, including data entry, CRM updates, and follow-ups. Assist in preparing client-facing materials such as renewal summaries, opportunity reports, and account plans. Learn to use tools like Salesforce and Gainsight to track customer interactions and sales pipeline activity. Participate in team meetings and 1:1s to understand account strategies and performance metrics. Take part and contribute to projects development Help coordinate internal communications across Customer Success, Product, and Sales teams.} About you: You are a good fit for the role if your background includes: Currently pursuing or recently completed a degree in Business, Marketing, Communications, or a related field. Strong verbal and written communication skills in English. Detail-oriented with good organizational and time management skills. Comfortable using digital tools and eager to learn CRM systems. Positive attitude, team spirit, and a customer-first mindset. What You’ll Gain Exposure to real-world account management and customer success strategies. Mentorship from experienced Account Specialists and Managers. Hands-on experience with enterprise tools and processes. Opportunity to contribute to meaningful projects that support client retention and growth. Potential for future full-time opportunities within the Corporates team. To apply you must submit an updated version of your resume in English. Location: CDMX #LI-JA1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, ... (truncated, view full listing at source)