Partner Success Manager – Europe

Partner Success Manager – Europe Contract: Permanent (includes full company benefits) Location – Prague or Brno Office (3days week) About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen About the role Gen (Norton/Avast security brands) is seeking a high‑energy and competitive Partner Success Manager (Account Manager) who has a passion for growing and expanding our presence in our e‑tail partner channel . In this role, you will use your experience in software and consumer electronics to: Drive new e‑tail business and enhance current business Secure premium placement for our products Drive and manage cross‑category projects to develop our overall e‑tail footprint across Europe You will create and execute compelling promotional opportunities to increase revenue and market share, and you will build relationships both internally and in our e‑tail channel to enhance customer experience for online business. The team Our team consistently outperforms its targets , partnering with one of the largest pan‑EU online retail players . We operate across multiple countries, driving growth for Gen’s leading consumer cyber safety and identity protection products . We manage the full end‑to‑end relationship: Negotiating ranging and commercials Optimising onsite visibility and content Becoming true experts on the partner’s vendor platform and tools You’ll work closely with internal stakeholders and the partner’s teams to identify opportunities, launch new initiatives and turn insight into action. Because of the scale of the partner, the visibility across markets and the commercial impact of the portfolio, this is a high‑profile, highly sought‑after role within our European partner organisation. What you will do in this role Execute and build upon growth opportunities and GTM strategy Develop new expansion areas – either new countries or new projects Work with leadership, marketing and other stakeholders to drive projects forward Overachieve on business KPIs and growth targets Take an organised approach to implementation; build timelines and execute accordingly Support customer experience flow optimisation to drive activated units What you need to be successful in this role Excellent oral and written communication and presentation skills Strong interpersonal skills and the ability to build and maintain relationships Strategic thinker with the ability to analyse and solve problems quickly Ability to work in a fast‑paced environment Strong work ethic with the ability to deliver on commitments Demonstrated proficiency in managing multiple projects, tasks and responsibilities simultaneously Attention to detail with excellent organ ... (truncated, view full listing at source)