Associate Sales Engineer

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Job Title: Technical Consultant About the Role/Purpose The Technical Consultant is an early-career technical role supporting Fastly’s Pre-sales engineering teams. You’ll help demonstrate Fastly’s technology, assist with proof of concepts, and contribute to customer success while learning how to deliver world-class performance and security solutions. Working directly with field Solutions Engineers, Sales teams, and clients, the primary purpose is to help accelerate sales cycles and boost win rates. A key component of this role involves utilizing technology knowledge and experience to help customers achieve their business goals. This role demands confidence and composure, particularly when engaging customers who are Under Attack. The consultant is expected to lead the technology discussion during high-stress security incidents and confidently handle attack mitigation efforts using Fastly technology and tools. Key Responsibilities Pre-Sales and Customer Engagement Support the Solutions Engineering and Sales teams during customer evaluations, demonstrations, and trials. Assist in setting up and running Proofs of Concept (PoCs) to showcase Fastly’s platform capabilities. Help prepare and deliver technical demos, documentation, and presentations. Analyze customer websites and traffic patterns to identify performance and security opportunities. Support the creation of customer-facing materials such as value confirmation summaries and post-trial reports. Partner with senior consultants and engineers to understand customer goals and align Fastly’s solutions accordingly. Security and Performance Enablement Learn how to analyze customer environments to identify performance bottlenecks and potential security risks. Assist senior team members in reviewing web application configurations, logs, and metrics. Support security and threat analysis activities under guidance from experienced engineers. Participate in internal projects aimed at improving pre-sales tools, templates, and best practices. Required Education and Experience Bachelor’s degree in Computer Science, Engineering, a related technical field or equivalent practical experience. 0–2 years of experience in a technical role (consulting, Pre-sales, technical support, or internship). Familiarity with Internet technologies such as TCP/IP, HTTP, DNS, and web servers. Eagerness to learn web performance, security, and cloud computing concepts. Desired Skills and Technical Knowledge Understanding of TCP/IP and related network protocols (TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, etc.), including knowledge of accompanying protocol/packet analysis/manipulation tools. Knowledge of information security protection/detection and authentication systems (e.g., firewalls, IDS, IPS, anti-virus). Knowledge of commonly-accepted information security principles and practices, as well as techniques attackers would use to identify vulnerabilities, gain unauthorized access, and escalate privileges. In-depth knowledge of current operating environments (Microsoft, Linux, Other operating systems, and cloud providers). Exceptional analytical and critical thinking skills. Strong presentation, written, and verbal communication skills; ability to simplify complex technical topics. Preferred Qualifications: Bachelor’s degree or higher in Computer Science, Engineering, I ... (truncated, view full listing at source)