Account Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team as an Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth. The ideal candidate will have a proven track record of partnering with organisations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce. More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in the journey towards digital transformation. If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply. Responsibilities Manage Small and Medium Business (SMB) organisations across a range of industries — particularly within the Malaysia territory — to understand their challenges and goals through focused discovery sessions and workshops. Play a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines. Work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. Assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. Business Problem Solving: Take ambiguous and sophisticated business problems and — using research and business assessment capabilities — define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps. Innovation Management: Bring focus to a client's decision-making process by communicating and evaluating solution options and driving consensus among key stakeholders. In some instances, help clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement. Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with Salesforce Solutions. Assist the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions — delivering transformational pitches based on live product demonstrations. These solutions will leverage all Salesforce technologies to address the core challenges and objectives uniquely identified for each customer. Discover the customer ... (truncated, view full listing at source)