Product Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Team The DET Sales team (Salesforce Innovation team) is seeking a tenured, driven Senior Product Owner to lead critical enhancements for the Salesforce Innovation Center (SIC). In this role, you will act as Customer Zero, defining the strategy and execution for scalable, high-impact slack and  AI-powered agent experiences. You will be the primary liaison between our partners and the development team, transforming product vision into high-impact delivery increments. As a member of the team, you will specialize in driving the transformational initiatives that accelerate the success of Sales through slack and AI first automation and digital engagement to achieve strategic goals. You will act as the liaison with our partners and the development team, guiding the product development process, defining the product vision, and running the product backlog. You will be responsible for improving the value of the product and ensuring that the team delivers features that meet customer needs and expectations. The Role We are seeking a highly skilled tenured Product Owner with 5 years of progressive, demonstrable experience to own the end-to-end product strategy and execution for our SIC programs. In this role, you will serve as the strategic product owner and business arbiter for the development lifecycle, transforming the product vision into quantifiable, high-impact delivery increments. As Customer Zero, you’ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Salesforce Innovation Center Operations team . Your work will directly enhance Sales Account Executive productivity, Ops efficiency,  automate complex sales workflows, and transform how we use Salesforce’s platform to drive pipeline and reduce customer attrition.  You will work cross functionally with sales, revenue and platform teams focussed on slack and AI and Agent capabilities, while fostering a culture of excellence, innovation, and cross-cloud collaboration. Key Responsibilities Strategic Vision & AI Innovation Agent-First Strategy: Own the end-to-end product strategy and roadmap for AI-powered agent experiences across the SIC Operations team. AI Evangelism: Champion AI maturity and actively integrate AI into Jobs-to-be-Done (JTBD) to scale autonomous agents and influence platform direction. Business Transformation: Drive initiatives that accelerate Sales success through Slack and AI-first automation, focusing on enhancing AE productivity and automating complex workflows. Stakeholder Alignment: Routinely present complex product strategies and executive-level roadmaps to development teams and executive partners to ensure continuous alignment. Agile Execution & Backlog Management Strategic Backlog Ownership: Maintain and prioritize the product backlog using frameworks like RICE (Reach, Impact, Confidence, and Estimation) and functional gap analysis. Story Crafting: Translate high-level business requirements into detailed, INVEST-compliant user stories and epics. Technical Bridging: Author functional design specifications to bridge the gap between business needs and technic ... (truncated, view full listing at source)