Leader, Business Operations

The application window is expected to close on: 05/01/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Members of the Legal organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions. Meet the Team Cisco’s Legal Operations team powers the Legal D epartment by streamlining processes, implementing innovative tools, and using data-driven insights to enable delivery of high-quality legal services at scale . We partner closely with attorneys , business teams, and technical teams to help the department operate at its best – aligned, effective, and ready to support Cisco’s strategic goals. Your Impact This is an exciting opportunity to join the Cisco Legal Operations team as we reimagine and transform departmental operations through modernization and innovation. As a Business Operations Leader , you will lead a team responsible for solving operational challenges and uncovering opportunities to elevate how our department works. You will set direction, coach team members, and drive execution and accountability for initiatives that improve efficiency, scalability, and impact across the organization. In this role, you will: L ead a team responsible for delivering, evolving, and supporting legal solutions . O versee the design, configuration, and continuous improvement of these solutions in partnership with Legal, IT, and multi-functional stakeholders; define future state processes, align requirements to business objectives , and drive high quality solution delivery through clear requirements, effective testing and deployment practices, and measurable outcomes . P rovide leadership oversight for run - the - business operations and project execution, including prioritization of work, issue resolution, stakeholder communication, and adoption through training and documentation. Minimum Qualifications: Bachelor’s degree in Business Administration , Information Technology, Finance, or a related field ; equivalent professional experience ; or a Juris Docto r degree . 8 years of experience in Business Operations, Legal Operations, or a similar role, including leading teams and complex initiatives with direct people management responsibility within a legal or highly regulated environment, and applying agile product or program management practices to deliver scalable solutions. Validated expertise in evaluating, implementing, scaling, and optimizing legal technology solutions in complex, multi-functional environments. Deep, hands-on expertise across end-to-end legal contracting and related processes. Preferred Qualifications : Demonstrated ability to lead and develop teams while influencing multi-functional stakeholders by simplifying complex business and technical requirements into a focused set of clear priorities, actionable plans, and measurable outcomes. Strong analytical, problem solving , and action - oriented leadership skills, with a proven track record of cutting through noise, focusing teams on the highest impact priorities, and moving initiatives forward decisively without overengineering solutions. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with ... (truncated, view full listing at source)