Sales Development Representative

Sales Development Representative About SonderMind At  SonderMind,  we  know  that  therapy  works.  SonderMind  provides  accessible, personalized  mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical  outcomes.  To  enable  our  clinicians  to  thrive,  SonderMind  defines  care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram https://www.instagram.com/sondermind/?hl=en, Linkedin https://www.linkedin.com/company/sondermind/, and Twitter https://twitter.com/SonderMind?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor. About the Role As our ideal candidate, you are passionate about our mission and able to channel that energy into generating excitement amongst your prospective provider leads. Your primary focus will be recruiting independently licensed, master’s-level therapists, ensuring they meet stringent clinical, educational, and licensure requirements. Meeting and exceeding performance expectations motivates you, given you are directly contributing to reshaping behavioral health by recruiting high-quality, qualified providers to join us. What You'll Do - Proactively manage a robust pipeline of inbound and outbound leads to maintain a steady flow of provider candidates. - Conduct extensive prospecting efforts and create outbound campaigns to generate new leads. - Create and execute outbound email and cold call campaigns to engage net new providers, utilizing creative approaches tailored to various segments of licensed therapists. - Maintain accountability for daily and weekly activity metrics, ensuring consistent outreach through various channels, including phone, email, and social platforms. - Screen and qualify prospective providers based on strict criteria - Update warm pipeline’s ‘next steps’ section daily, ensuring timely follow-ups and outreach to keep provider recruitment on pace. - Maintain a high level of attention to detail in data entry within our CRM system, ensuring all provider information is thoroughly documented and up to date. - Act as the initial point of contact for prospective providers, guiding them through the recruitment process and providing an exceptional onboarding experience. - Ensure recruitment efforts align with legal, ethical, and company-specific guidelines for licensure and credentialing. - Collaborate with the internal credentialing team to streamline the transition from recruitment to active participation within our provider group. - Participate in team interviews for new hires, providing input during hiring decision meetings to offer insight on potential candidates and contribute to the final hiring decisions. - Assist in onboarding and training new SDRs, sharing best practices for cold outreach, lead management, and provider vetting processes. - Take full responsibility for personal quotas and self-improvement by consistently seeking feedback, analyzing individual performance, and adapting strategies to improve efficiency and results. What does success look like? - Meet or exceed monthly performance goals for Sales Qualified Leads (SQLs), specifically in recruiting independently licensed therapists. - Maintain accountability for warm and cold SQL targets, focusing on achieving weekly pacing toward monthly goals. - Ensure a high conversion rate from lead to SQL by consistently vetting and recruiting qualified, high-caliber providers. - Provide continuous f ... (truncated, view full listing at source)