Principal Systems Engineer

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life In this exciting role as a Principle Systems Engineer you will have responsibility for support of market released products designed by the Cardiac Implantables Research and Development, including legacy product performance input and enhancement recommendations to new product development teams. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We are working onsite a minimum of 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful completion of projects. Responsibilities may include the following and other duties may be assigned: Provide Tier 2 Technical Service call support, troubleshooting, and field/user education Provide legacy system performance feedback including enhancement recommendations to new product development teams Perform peer review and provide input at design reviews through the duration of a new product development cycle Participate in system performance trend analysis, returned product analysis, and assists with regulatory submission and bid/tender support Participate in RPI (returned product investigations) and CAPA (Corrective and Preventative Action) Develop, validate, and actively use software tools to quickly & efficiently trouble shoot technical service calls and provide data mining services to address physician and senior management system related inquiries Support product Geo-expansion projects as new products expand into new geographies as our products become available to more patients Represent organization as a primary contact for specific projects and initiatives; communicates with internal and external customers at various level.  May negotiate with others to reach understanding or agreement, and influence decision-making Provide guidance, coaching and training to other team members Mentor to colleagues Nice to Have (Preferred Qualifications) Clinical experience with cardiac rhythm management products Experience with Medtronic CRM/CDS products Basic understanding of Medical Device Industry Regulations Excellent understanding of system architecture for products involving hardware, software, communication and mechanical components Familiarity with CAPA, DMAIC, DRM or other quality processes Self-motivated; ability to work independently with high-level direction Excellent verbal and writing skills Demonstrated ability to coach and work effectively with others on cross-functional teams Good time management and organizational skills Must Haves: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume. Bachelor's degree and 7 years of Engineering experience OR Advanced Degree and 5 years of Engineering experience Experience with combined hardware, software system architecture For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to e ... (truncated, view full listing at source)