Senior Product Manager

Senior Product Manager ABOUT TORTICITY Torticity builds technology that powers complex, operations-heavy workflows connecting internal teams, partner law firms, and claimants. We operate at the intersection of legal, operations, and technology—designing systems that increase efficiency, accuracy, and scale. We’re in a 0→1 phase across multiple products, with a strong focus on AI-driven workflows and automation to transform how work gets done. THE ROLE We’re looking for a Senior Product Manager to own a high-impact product area end-to-end. This is a builder role—ideal for someone who thrives in ambiguity, moves quickly, and is excited to shape products from the ground up. You will define strategy, prioritize across competing inputs, and partner closely with Engineering and Design in a triad model to ship meaningful outcomes. You’ll also work cross-functionally with Operations and senior leadership to ensure alignment and execution. WHAT YOU’LL DO PRODUCT OWNERSHIP & STRATEGY - Define the vision, strategy, and roadmap for your product area - Establish clear success metrics and track performance over time - Make high-quality prioritization decisions across multiple stakeholders DISCOVERY & PROBLEM SOLVING - Synthesize insights from internal teams, law firms, and end users (claimants) - Identify high-impact problems and validate opportunities - Frame hypotheses, define KPIs, and run experiments to de-risk ideas EXECUTION & DELIVERY - Partner with Engineering and Design to scope, build, and ship products quickly - Write clear product requirements (PRDs) and iterate based on feedback - Balance speed and quality in a fast-moving environment AI & PROTOTYPING - Leverage AI tools to accelerate your workflow and improve product experiences - Rapidly prototype solutions to test ideas before full investment - Identify opportunities to embed AI into core product functionality MEASUREMENT & ITERATION - Analyze product performance and user behavior - Report on outcomes and continuously refine based on data and feedback CULTURE & PROCESS - Contribute to product culture, processes, and scaling best practices - Help establish frameworks for decision-making and execution as the company grows WHAT WE’RE LOOKING FOR - 5+ years of product management experience, with ownership of end-to-end product areas - Experience in 0→1 environments or complex operational domains (e.g., fintech, insurtech, marketplaces) - Proven ability to prioritize effectively in ambiguous, multi-stakeholder environments - Strong analytical skills with experience defining and tracking metrics/KPIs - Excellent communication and stakeholder management skills, including working with senior leadership - Hands-on experience with AI tools—either shipping AI-enabled products or deeply integrating AI into your workflow - Comfort with technical concepts such as APIs, system integrations, and data flows NICE TO HAVE - Experience in B2B2C platforms or multi-sided marketplaces - Background working closely with operations-heavy workflows - Experience building or scaling AI-powered features or automation systems