Senior Product Designer

WHO WE'RE LOOKING FOR 🌟 Are you excited about designing data-driven experiences that help millions of users understand and act on insights? Do you thrive in fast-moving environments where you can shape how analytics, automation, and AI come together in a product? We’re looking for a Senior Product Designer to join Manychat’s In-Product Analytics team. You’ll report to our Product Design Manager and work closely with product, engineering, and data teams to design intuitive experiences that transform complex data into clear, actionable insights. In this role, you’ll help define how AI enhances analytics—surfacing insights, enabling conversational exploration, and making it easier for users to understand and act on their data. WHAT YOU'LL DO 🚀 Contribute across the full product development cycle, from discovery and research through design, testing, and launch. Design intuitive, data-rich experiences that turn complex information into clear, actionable insights for users. Explore how AI can enhance analytics, including surfacing insights, enabling conversational exploration, and guiding users toward meaningful actions. Partner closely with product, engineering, and data teams to shape solutions, align on priorities, and deliver high-quality outcomes. Plan and conduct user research (in partnership with research when available), using qualitative and quantitative insights to inform design decisions and validate solutions. Act as a point of reference within the design team for AI and data-informed design, contributing to reviews, patterns, and best practices. Create clear, structured design artifacts such as flows, prototypes, and documentation that communicate decisions and support cross-functional alignment. WHAT SUCCESS LOOKS LIKE 🎯 Data AI-Driven Design Demonstrates strong ability to translate complex data into clear, intuitive, and actionable user experiences. Designs analytics surfaces and flows that help users understand performance, identify opportunities, and take meaningful action. Applies AI thoughtfully to enhance analytics experiences, such as surfacing insights, enabling conversational exploration, or guiding users toward decisions. Stays current with emerging AI and UX patterns, and evaluates how they can improve Manychat’s product experience in practical ways. Cross-Functional Collaboration Builds strong, collaborative relationships with product, engineering, and design peers to deliver high-quality outcomes. Proactively identifies opportunities, gaps, and blockers, helping the team move efficiently and stay aligned. Works effectively across functions to shape solutions that balance technical constraints, data complexity, and user needs. Contributes to planning and prioritization, ensuring design perspectives are represented in product decisions. Ownership Accountability Take full accountability for end-to-end design within assigned problem areas, consistently improving experiences by identifying and resolving friction points. Contributes to and evolves design systems and patterns, particularly for data-rich and AI-enhanced experiences. Leverage deep research, data and customer knowledge to inform all design decisions, ensuring solutions meet real user needs and business objectives. Influence and Business Acumen Communicates design decisions clearly and persuasively, using storytelling, rationale, and data to bring stakeholders along. Influences product decisions by bringing a strong point of view and advocating for user-centered, high-impact solutions. Demonstrates strong product thinking by balancing user needs with business goals and understanding how design impacts key metrics. Creates clear narratives and documentation that help the product group understand problems, decisions, and progress. WHAT YOU'LL BRING 💥 5+ years of experience as a product designer in a technology-driven organization with a strong track record of delivering impactful end-to-end product experiences. Bac ... (truncated, view full listing at source)