Care Operations

Finary.com
RemotePosted 16 April 2026

Tech Stack

Job Description

Care Operations WHAT IS FINARY? At Finary, our mission is to change how money can work for you. We are building a one-stop shop for investing that gives powers back to investors. Finary allows its users to track their assets, manage their budgets, invest their money, and learn more about finance. If you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch! Mounir https://www.linkedin.com/in/mounirlaggoune/ launched Finary in 2021. Since then, Finary has made great strides by reaching 850.000 users. We genuinely care about user experience, performance, and ease of use. We ship cutting-edge products with touches of delight. You'll join a winning team, learn insanely, earn life-changing money, and work with other A+ players. WHY NOW? A new generation of investors is emerging: an ambitious, involved workforce. Money is no longer taboo and the pension system is under tremendous pressure. At Finary, we see a world where investing empowers everybody to live the life they’ve always dreamt of. Finary exists to revolutionize the personal money management experience. To fuel this mission, we announced in September 2025 a 25M€ series B, backed by leading investors including PayPal Ventures, Hedosophia, Y Combinator and Speedinvest. We are also backed by world-class founders like Steve Anavi & Alexandre Prot (Qonto founders), Matthieu Rouif (Photoroom), Eric Demuth (CEO of Bitpanda), Axel Weber (former Chairman of UBS and President of the German Central Bank) and Harsh Sinha (CTO at Wise). There’s never been a more exciting time to join Finary! WHAT WE OFFER At Finary, you’ll join a team of top performers driven by excellence, ambition, and a shared mission to reinvent personal finance. We move fast, aim high, and value ownership above all. Our culture is demanding, transparent, and deeply collaborative. It’s not for everyone — but if you’re looking to raise the bar every day with equally driven teammates, this is the place to be. Read more about our values here. https://www.notion.so/finarywealth/Our-values-2f5919045b5d80d2bbedc6aee63c9747 WHAT YOU CAN EXPECT - A high-performing team - Work with A-players across every discipline in an environment that challenges you and helps you grow fast. - Ownership - You’ll have freedom, responsibility, and trust from day one. We hire people for their talent, and we get out of their way. - Impact that matters - Build a product that helps people take control of their financial future - a topic that affects everyone. - A hybrid setup - We’re a hybrid setup company with teammates across France and Europe. We meet in person 6 times a year in Paris. - Competitive compensation - A package aligned with your experience and impact. WHAT WE DON’T CARE ABOUT - Your degree, your school - we care about what you bring to the team. - Ping pong tables, free laundry, or trendy perks - we focus on what truly matters. At Finary, our AI agent already resolves 70% customer conversations per month. The repetitive, high-volume work is handled. What remains is the work that matters: the edge cases that make or break trust, the investigations that fix problems at the root, the knowledge that makes the whole system smarter every week. FROM OPERATOR TO ORCHESTRATOR Our vision of operations is built on one shift. An operator processes work. An orchestrator builds the system that processes it — through AI, through the product, through knowledge. You'll sit at the center of that: - You own the hardest cases. The ones AI can't solve, the ones where a client's trust hangs on what happens next. Across brokerage, life insurance, crypto, and wealth management — you investigate, resolve, and close the loop. - You make the system learn. Every edge case you solve becomes a procedure. Every procedure becomes an AI resolution path. Every resolution path means one fewer case that needs a human. Your job gets harder over time — because the easy stuff keeps disappearing. - You ... (truncated, view full listing at source)
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