Learning Experience Designer – Multimedia & Quality, HR, Associate

About this role Role Summary We are looking for a highly creative and strategically minded Learning Experience Designer who can bring strong design thinking, multimedia capability, and quality governance to our internal learning portfolio. T his role is intended for someone who can elevate the overall learner experience by shaping the design approach, conceptualising engaging learning solutions, creating high-impact multimedia assets, and conducting rigorous quality reviews across digital learning products. The ideal candidate will be able to take complex business and compliance content and translate it into learner-friendly, modern, visually engaging experiences suited for BlackRock’s professional audience. They should be comfortable working across multiple learning formats including micro-learning, scenario-based experiences, animation-led explainers, and other emerging learning modes . This person will play a key role in ensuring that learning solutions are not only instructionally sound, but also visually compelling, user-centric, scalable, and aligned to firm standards. Key Responsibilities 1) Learning Experience & Design Thinking Apply design thinking principles to learning problems, with a strong focus on learner needs, usability, clarity, and engagement. Translate complex content into effective learning experience concepts, structures, and creative approaches. Partner with stakeholders, SMEs, and internal teams to shape learning solutions that go beyond traditional click-through training. Recommend the right modality for the need — such as micro-learning, scenario-based learning, guided journeys, multimedia-led explainers, or performance support assets. 2) Storyboarding & Creative Direction Create strong concept notes, storyboards, design briefs, and visual approaches for digital learning solutions. Rapidly interpret new subject matter and convert it into clear, compelling learning narratives. Guide the visual and interaction approach for modules that may later be developed by specialist developers. Bring fresh thinking on how to make learning more engaging and modern for BlackRock employees. 3) Multimedia Design & Asset Creation Create or direct the creation of multimedia assets including: explainer videos motion graphics simple animations visual learning assets micro-learning components Use multimedia strategically to simplify complex concepts, especially in areas such as compliance, risk, AI, and financial topics. Support the team in introducing newer, richer learning formats that improve engagement without compromising clarity or governance. 4) Quality Review & Learning Standards Act as a quality gatekeeper for digital learning outputs created by internal or external developers. Review modules for: learner experience quality instructional flow visual consistency interaction suitability accessibility considerations content clarity overall production quality Ensure outputs are aligned with internal design standards, brand expectations, and the intended learning experience. Identify improvements proactively and provide actionable feedback to designers / developers before finalisation . 5) Reusable Design Frameworks Help define and maintain reusable design patterns, templates, and quality benchmarks for the team. Contribute to building a more consistent, scalable, and modern learning design ecosystem across the function. What We’re Looking For Strong design thinking mindset with the ability to solve learning problems creatively and practically. Strong capability in storyboarding, concept design, and learner-centric solution design . Good understanding of modern digital learning formats , especially: micro-learning scenario-based learning multimedia-led learning visual storytelling newer, more engaging learning modes for a professional workforce Strong visual judgment and ability to critique learning outputs meaningfully. Ability to balance cr ... (truncated, view full listing at source)