Senior Network Engineer

Quality Intelligence Analyst Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. About the Role The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment?  We are looking for candidates with an entrepreneurial spark! We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way. RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks. Job Description: Our Network Engineer is responsible for the design, implementation, and operation of the Global RingCentral Corporate Networks, ensuring that the network infrastructure is operating within the design specifications. This engineer will produce architectural design recommendations for upgrades and drive future network functionality and architectures. Additional tasks are to collect operational and trend statistics and to analyze performance results. This position is expected to provide advanced technical support for issues that are escalated from the network and systems operations teams and is the top escalation point for all critical network-related issues; training and knowledge transfers to other network team members are also expected. Responsibilities: Design complex and efficiently operable networks to support real-time protocols. Network subject matter and policy expert. Continuously identify and leverage new technologies or methodologies. Vendor engagement. Operation of the Global RingCentral Corporate network environment. Capacity and performance management of existing infrastructure. Execute routine changes, provisioning services and deployments. Fault isolation, service recovery and incident analysis. Provide level three technical support to global IT teams. Participate in 24x7 on-call rotations. Develop standards, procedures and other documentation. Provide direction and training for other network engineers and administrators. Qualifications: 7 years of hands-on experience in network engineering/design and operation of large, high-availability, global enterprise networks Hands-on design, operation, and support of large, high-availability, global enterprise networks. Multi-vendor hardware and software environments (Juniper, Cisco, Mist, Palo Alto Networks, Fortinet, Cato, Zscaler experience preferred). Troubleshooting complex networks and applications. Executing best practice concepts including RFC and ISO standards, SLA's, and change management. AI and Automation Linux proficiency Willing to work on the night shift Willing to work on a hybrid setup (10-11 days in office per month, Cubao or Ortigas) What we offer: Comprehensive HMO package (medical and dental) Paid time off and paid sick leave Quarterly Performance Bonus Employee Assistance and Wellness Programs About RingCentral/Acquire BPO RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc. Acquire BPO is an award-winn ... (truncated, view full listing at source)