Strategy and Planning Associate

Strategy and Planning Associate Department: Operations Team: Sales Operations Location: Toronto, Canada Type: Full-Time **About the Role** As an Associate on the **US&C Strategy, Planning, and Analytics team for Delivery Commercial Operations**, you will work on high-priority strategic and analytical initiatives that help drive growth, improve execution, and strengthen commercial decision-making across the Delivery business. This role offers the opportunity to have outsized impact by solving complex business problems, shaping plans and priorities, and helping leadership make better, faster decisions grounded in data. **What You'll Do:** - Lead high-impact analyses to identify business opportunities, diagnose performance gaps, and support strategic decisions across the US & Canada Restaurant Delivery Commercial Operations organization - Build tools, models, and decision frameworks that improve planning, performance management, and execution against key commercial priorities - Partner with cross-functional stakeholders across Commercial Operations, Sales, Finance, and Analytics to drive alignment and turn recommendations into action - Create clear leadership-ready outputs, including business cases, performance narratives, and strategic recommendations for ongoing operating reviews and planning cycles - Improve how the team works by strengthening reporting, planning processes, and analytical approaches that scale over time **Basic Qualifications:** - Bachelor's degree - 3+ years of experience in strategy, planning, analytics, consulting, business operations, or a related field, with a strong record of solving complex business problems through rigorous analysis and technical problem-solving - Advanced proficiency in Excel/Google Sheets - Advanced proficiency with SQL and Python **Preferred Qualifications:** - Experience using AI tools, coding for analysis, Google Sheets / Excel, slide-based storytelling, and structured strategy writing - Experience supporting commercial, sales, or operations leaders in a marketplace, local commerce, or other high-growth environment - Strong unders