Engineering Program Manager (Remote)

The application window is expected to close on: 04/22/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team We are looking for a seasoned, detail-oriented security professional to join our Unified Incident Command (UIC) team. UIC ensures a coordinated, clear, and effective response across Cisco Security & Trust (S&TO) incident teams when handling key security incidents. The core purpose of Unified Incident Command is to drive consistency, collaboration, decisiveness, and speed in incident response efforts. Our team is distributed around the globe, and delivers strategic oversight and coordination for high-impact security incidents, assurance and control to mitigate unnecessary escalation, informed decision making, and accurate, timely, and unbiased communication. The Security Incident Manager is a senior role responsible for managing, documenting and communicating with key team members for enterprise-level security incidents. The Security Incident Manager will act as a key liaison among Cisco’s S&TO investigations teams, as well as cross-functional partner teams such as: Engineering, Legal, Communications, Product Management, and IT. This individual will drive teams to ensure timely detection, containment, mitigation, and communication regarding threats, vulnerabilities and attacks, while minimizing operational disruptions. This role can be performed anywhere in the United States. Your Impact Incident Response Leadership: Lead and ensure alignment across the working teams responsible for all phases of incident response, including detection, containment, analysis, mitigation, recovery and communication. Drive decision making and implementation of action plans to manage incidents, coordinating efforts across technical and business teams, as well as leaders and trusted subject matter experts. Identify gaps that are delaying decision-making and assign owners or call out to leadership to close such gaps. Ensure alignment to the organization's incident response frameworks, playbooks, and regulatory requirements. Strategic Communication: Capture/document all facts, decisions, action items, partner team involvement, investigation progress, and core communication in the case management system, and ensure evidence materials are archived. Provide detailed, actionable reports during and after incidents, including root cause analysis and mitigation strategies. Serve as the main point of contact for incident updates to executive leadership and internal team members. And partner with external-facing stakeholders to ensure messaging is clear and consistent. Collaboration and Coordination: Collaborate with S&TO incident teams (such as CSIRT, PSIRT, DCI), as well as Legal, IT, Engineering, Risk Management, Privacy and other organizations to ensure a unified response. Engage with customer-facing teams, third-party vendors, and customers when necessary. Preparation and Readiness: Update and refine UIC documentation and processes to further define, streamline, and improve security incident response efforts, and ensure thoroughness/clarity of case documentation. Develop, maintain, and test incident response plans, playbooks, and escalation procedures. Conduct and support tabletop exercises and simulations to train and prepare teams. Post-Incident Activities: Drive post-mortem sessions, capture and share key findings, and clearly assign ownership for long-term fixes / preventative measures identified during the sessions. Compliance and Reporting: Support Cisco's effort to ensure compliance with regulations, certification obligations, and organizational policies during incident response. Stay informed about emerging threats and trends in cybersecurity to improve response capabilities. Minimum Qualifications Bachelor’s degree. 3 years of experience of security-related work in the Technology/IT Industry. Demonstrated experience managing inci ... (truncated, view full listing at source)