Executive Assistant

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Executive Assistant Role Overview The Executive Assistant provides high-level, proactive administrative and operational support to senior leadership. This role will support the Asia Pacific SVP, Consumer Products and Processing and the SVP, Acceptance. The role acts as a trusted partner to the SVPs, enabling effectiveness through exceptional calendar management, stakeholder coordination, communication support, and business administration. The Executive Assistant exercises sound judgment, maintains strict confidentiality, and leverages modern productivity tools, including generative AI, to support strategic and operational priorities. Key Responsibilities Executive & Business Support • Provide comprehensive executive-level administrative support, including complex calendar management, prioritization of meetings, and coordination across multiple time zones • Serve as the primary point of contact for the SVPs, managing phone coverage, email triage, and internal and external communications • Coordinate domestic and international travel arrangements, including itineraries and expense reporting • Provides support for meeting preparation by organizing agendas, materials, and pre-reads; take and distribute accurate, action-oriented meeting minutes Communication, Documentation & AI Enabled Productivity • Draft, edit, and format executive-level correspondence, memoranda, presentations, reports, and other materials using standard desktop software and generative AI tools where appropriate • Leverage generative AI to improve efficiency and quality of executive communications, summaries, research, and documentation while applying sound judgment and human review • Ensure communications are clear, professional, and aligned with executive intent and organizational standards • Manage sensitive and confidential information with discretion and professionalism Budget, Programs & Operational Management • Assist in the preparation, tracking, and maintenance of departmental or executive budgets • Administer and support SVP sponsored programs, initiatives, or projects, ensuring timelines, documentation, and reporting are maintained • Maintain spreadsheets and/or databases to track departmental metrics, executive priorities, and operational data • Conduct research and analysis on special topics to support executive decision-making, including synthesizing information using AI-enabled tools Stakeholder & Cross-Functional Coordination • Act as an administrative liaison between the SVPs and senior leaders, internal teams, customers, and external partners • Build strong working relationships across the organization to facilitate effective communication and execution • Coordinate logistics and follow-ups for leadership meetings, offsites, and key business events Team & Process Support • Maintain department records, filing systems, and documentation standards • Order supplies and manage administrative processes to support efficient operations • May coordinate or oversee the work of other administrative staff or temporary resources • Identify opportunities to improve administrative processes, workflows, and tool adoption, including responsible use of generative AI Qualifications & Experience Experience & Skills • Proven experience providing administrative or executive support in a corporate environment, including direct interaction with senior and executive-level leadership • Strong understanding of departmental budgeting, expense ma ... (truncated, view full listing at source)