Account Management Lead

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As Account Management Team Lead, you will lead and develop the account management team while owning overall country performance and key business metrics. You will be responsible for driving growth, strengthening relationships with our most important restaurant partners, and ensuring your team consistently delivers measurable commercial impact. This role combines leadership, strategic execution, and operational excellence. Day-to-day in this role you’ll: Lead, coach, and develop a team of Key Account Managers, ensuring high performance and strong ownership of targets Take full responsibility for country-level performance, including key metrics such as growth, retention, and partner success Drive revenue and business growth by supporting your team in closing and negotiating strategic partnerships with key restaurant partners Guide your team in building strong, long-term relationships with partners to identify opportunities for account expansion Monitor and improve the performance of existing venues through data analysis, regular reviews, and quality checks Collaborate closely with the marketing team to plan and execute impactful partner campaigns Continuously analyze the local market and identify growth opportunities and risks Track competitor activities and translate insights into actionable strategies Establish and optimize account management processes and best practices Define team KPIs, track progress, and provide regular feedback and performance coaching Foster a positive, high-performing team culture aligned with company values and behaviors Set KPIs for the local Restaurant Key Accounts team and provide regular performance feedback Create a positive work environment that enables the team to thrive and grow Lead by example by demonstrating Wolt values and behaviors Our humble expectations Solid experience in a key account management role Proven people leadership as a team lead or supervisor. You set goals, coach performance and hold the team accountable for results. Strong negotiator who can guide complex deals and elevate deal quality across the team. Analytical and structured. Comfortable using dashboards and spreadsheets to steer priorities and decisions. Excellent relationship builder who collaborates across Marketing, Operations and Support to deliver outcomes. Fluent in local language and English What we offer A fast-paced, international environment with a strong, supportive team spirit. The chance to make a real impact from day one ... (truncated, view full listing at source)