Strategy and Operations Senior Manager, Merchant Selection Strategy & Pricing

Strategy and Operations Senior Manager, Merchant Selection Strategy & Pricing Department: Operations Team: Operations Location: Toronto, Canada Type: Full-Time ##### **About the Role** As a Merchant Selection and Pricing Sr Manager at Uber Eats Canada, you will play a critical role in shaping our merchant selection strategy and designing pricing to influence merchant success and Uber’s overall business performance. This role sits at the intersection of strategy, analytics, and commercial execution. You will lead the design and implementation of data-driven strategies that balance selection density (having the right restaurants in the right places) with commercial sustainability. You will be the architect of our merchant portfolio, ensuring we have a competitive, high-quality selection that drives eater frequency while maintaining healthy business economics. ##### **What You’ll Do** - **Develop Selection Strategy:** Create the strategic framework for merchant acquisition and retention; identify "must-have" selection gaps in specific geographic groups and design the commercial terms needed to win them - **Lead the Deal Desk:** Manage all new and renewing merchant deals, ensuring they adhere to internal guardrails for pricing, legal compliance, and profitability - **Optimize Marketplace Mix:** Analyze market dynamics to determine the optimal balance of merchant categories and develop pricing models that reflect the value each merchant brings to the platform - **Data-Driven Insights:** Analyze performance trends, including merchant churn, price sensitivity, and selection gaps, to surface actionable insights for the Commercial and Operations teams - **Cross-Functional Leadership:** Collaborate with Commercial, Operations, Finance, and Legal to operationalize pricing and selection decisions, ensuring our "Value Proposition" remains competitive - **Governance & Reporting:** Build and maintain dashboards that track selection health (e.g., selection parity vs. competitors) and pricing performance to guide executive-level conversations - **Strategic Initiatives:** Lead projects that improve merchant economics and engagement. ##