Senior Associate, Dasher & Logistics - Regional Operations (West) Strategy & Operations

About the Team DoorDash is looking for you to join our team as a Senior Associate, Regional Operations - Parcel on the Drive team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. We operate at the intersection of strategy, execution, and quality — obsessing over performance, efficiency, and scalable processes as we expand our footprint. This team partners cross-functionally with Product, Engineering, Business Development, and external partners to launch new capabilities, improve performance, and standardize best-in-class operational practices across our logistics network. We are looking for someone to drive quality improvements, unblock complex logistical challenges, and build scalable, standardized systems to ensure on time delivery. Our regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience. About the Role You will play an integral role in managing day-to-day operations and site performance in a specific region within the U.S. You will work with both internal and external stakeholders to build and implement key operating procedures to drive compliance and improve quality. This role reports directly to the Regional Operations Manager. We expect this role to be up to 25% travel. You’re excited about this opportunity because you will… Analyze performance and unlock opportunity — Identify high-impact operational challenges, uncover root causes through quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and reliability of the network Scale processes and operations — Partner cross-functionally with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth Drive success metrics — Support 3P performance across 15–20 locations—partnering with site leadership to keep operations running smoothly, efficiently, and safely while continuously raising the performance bar. We’re excited about you because… You solve problems from first principles. You’re excited to solve problems in innovative ways and you resist “this is how it’s always been done” thinking You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in fast-paced startup environments You’re analytical. You let data win arguments. You are a data-driven problem solver able to analyze and synthesize data in SQL/excel independently You go high and you go low. You’re able to take insights from time spent on the floor and distill them into actionable and scalable initiatives for the business You have 3+ years’ experience in on-the-ground warehousing or logistics, preferably in the 3PL space. You have a Bachelor’s Degree in a related field If internal, you qualify for internal mobility guidelines Bonus Points: You have experience scaling operations in a successful start-up You have a demonstrated interest in logistics, on-demand services, and marketplaces You have multi-unit management experience You have experience working with 3PLs Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, sk ... (truncated, view full listing at source)