Technical Learning Developer

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team The P&T Operations team is the trusted, strategic guide that builds simple and robust frameworks to translate P&T strategy into execution. Within this group, the Technical Learning Programs team serves as the engine of Technical learning solutions. We architect the learning ecosystems that allow our Product & Technology Workmates to thrive. This team is looking for a Technical Learning Developer in Dublin to help us revolutionize how we identify capability gaps and deliver high-impact, AI-driven learning experiences that move the needle on global productivity. About the Role You will own the learning ecosystem for the Product & Technology organization, focusing on both the content and the strategy behind it. As a Technical Learning Developer, your job is to figure out what people need to learn, how they should learn it, and whether it actually worked. You will leverage AI tools, an LMS (Workday Learning), internal documentation, and other tools to create high-impact, just-in-time learning journeys that reduce time-to-productivity for Engineers, Product Managers, and other P&T Workmates. This is a strategic role, not just a “build courses when asked” function. You will partner directly with senior stakeholders to identify capability gaps before they become performance problems and proactively propose learning or non-training solutions, knowing the difference between the two. Key Responsibilities Instructional Design & Learning Quality Apply established instructional design methodology (e.g., ADDIE, SAM, Agile) to structure end-to-end learning journeys, ensuring technical accuracy and alignment with real performance goals. Make smart modality decisions by determining the most effective formats (e.g., interactive labs, short video, documentation, blended learning) for various technical topics to maximize learner retention and application. Build and maintain a quality assurance process for all learning content to guarantee pedagogical rigor, clarity, and consistency across the entire learning ecosystem. Use LLMs and AI-powered tools as a production partner to rapidly convert technical documentation, SME demos, and raw content into structured micro-learning modules. The AI drafts, but you shape, validate, and ensure it actually teaches something. Technical Stakeholder Partnership Conduct proactive capability gap analysis by looking at the product roadmap and technology migration plan to propose learning interventions before a gap becomes a crisis. Be the learning consultant for Subject Matter Experts (SMEs), efficiently extracting their expertise and taking the content production burden off their plate so they can share their knowledge without heavy lifting. Push back diplomatically when a training request is actually a process problem, communication gap, o ... (truncated, view full listing at source)