Director, Product Management

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. We are seeking an experienced Director of Product Management to join the Payment Reconciliation intelligence (PRI) Global Product Management team. In this role, you will drive the product vision, define business requirements for the innovation pillar, and lead commercialization and go-to-market strategy. You will manage a team of product managers focused on identifying white space opportunities in card operations, while overseeing key activities including product strategy, business requirements, pricing, and sales and delivery enablement. This role partners closely with the Global Product Management technical team to ensure product vision, roadmap, and priorities are aligned with business strategy and go-to-market execution. Product Managers in Services at Mastercard •  Build revolutionary products that advance how businesses all over the world derive the most value from their data assets •  Translate a deep understanding of our customers into products and solutions that drive significant customer value •  Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products •  Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams •  Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments •  Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs Role • Drive the Product strategy based on a deep understanding of operations trends in card networks, payment processing, and reconciliation. • Identify white space opportunities for the product and new solution areas; translate business needs, customer pain points, and market trends into actionable product initiatives. • Engage directly with clients and partners to validate needs, test concepts, and refine solutions. • Lead global product management efforts, providing analytically driven input into strategic business plans and product roadmaps. • Define and own the product strategy, roadmap, and success metrics. • Partner with cross-functional teams to ensure timely product delivery, working closely with product development and engineering. • Drive the business strategy for the product, including customer impact analysis, pricing, sales, and go-to-market plans. • Manage the product P&L, including forecasting and budgeting discussions. • Effectively communicate product strategy, priorities, and vision across all organizational levels. • Build strong, collaborative relationships with a diverse set of internal and external stakeholders to achieve product goals. ________________________________________ Basic Technical Skills • Understanding of APIs, data flows, and ... (truncated, view full listing at source)