Instructional Designer

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By dynamically connecting financial, strategic, and operational plans in real-time, companies trust Anaplan to give them the power to anticipate change, address complexity, deliver operational insights, increase profits, and stay ahead of their competition. What unites Anaplanners across teams and geographies is our commitment to our customers’ success and our collective motivation to achieve ambitious goals. We champion diversity of thought and ideas, and we behave like leaders irrespective of title. When you work for us, you’ll be part of a winning culture that’s dedicated to creating opportunities for our customers, partners, and employees. We hope you’ll join us. Let’s create something incredible together! Instructional Designer In this role, you will train customers, employees, and implementation partners on the product and techniques to optimally deploy Anaplan. In this role you will report to Director, GTM Enablement and work closely within a core instructional design and delivery team, alongside Product, Professional Services, Customer Success, Alliances, and GTM Enablement teams. The ideal candidate is a highly motivated, organized individual with experience implementing multidimensional platforms. Job Responsibilities Become an expert in Anaplan modeling techniques and standard methodologies by completing Level 1 and 2 training within 3 months and level 3 training within the first year, as well as maintaining all certifications as requirements change. Stay current with all new Anaplan standard methodologies and software improvements. Instruct a variety of class levels in both a public schedule and private customer sessions. Delivered virtually or in-person. Continually improve training delivery based upon feedback from course participants and mentor team members on feedback received. Learn unreleased training content quickly and be prepared to deliver on release. Collaborate with instructional designers to define course structure, content, and delivery method to produce high quality training. Work alongside Customer Success organization to deliver a relevant and impactful training session for our customers by incorporating customer specific requests. Assist Academy help desk in answering training content related cases. Ability to be flexible with modality and time requirements to meet customer needs for training. Build relationships across Product, Professional Services, Customer Success, and Alliances teams to meet goals. Lead weeklong classroom training courses with learners of varying skill levels. Craft new training ... (truncated, view full listing at source)