Senior Hardware Asset Management

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Hardware Asset Management New Job Description Overview The Hardware Asset Management (HAM) role is responsible for the end‑to‑end lifecycle management of Mastercard’s hardware assets, ensuring accurate inventory, regulatory compliance, financial transparency, and operational efficiency across the enterprise. This role partners closely with Procurement, Technology, Field Services, Finance, Security, and regional operations teams to manage assets from planning and acquisition through deployment, refresh, and disposal, while maintaining Mastercard’s IT Asset Management (ITAM) standards and controls. Role Experience in IT Asset Management or Hardware Asset Management within a large, global enterprise environment. Strong understanding of hardware lifecycle processes and asset discovery tools. Proven ability to manage data accuracy, compliance requirements, and cross‑functional stakeholders. Strong analytical, documentation, and executive communication skills. Special Project management – requested support outside of BAU, oversight, guidance and delivery to completion requirements Collaborate with Procurement to align purchase orders, vendor data, and asset creation processes. Work with Field Services and Service Operations to support deployments, break/fix activities, onboarding, and refresh programs. Act as a point of escalation for hardware asset issues impacting service delivery or compliance. All About You The ideal candidate for this position: Hardware Asset Management – 8-10 years. Procurement Knowledge – Hands-on experience managing IT Asset Lifecycle Procurement. Basic Knowledge - Asset Tracking & Monitoring Experience with ServiceNow, Remedy, Flexera, or equivalent ITAM tools. Familiarity with regulatory and control frameworks impacting technology assets. Experience supporting large‑scale refresh or deployment programs. Process & Continuous Improvement -Maintain and enhance HAM procedures, KBAs, and playbooks to ensure consistent global execution. Identify automation opportunities and process efficiencies across the asset lifecycle. Support enterprise initiatives such as asset tagging governance, data quality improvement, and dashboarding Governance, Risk & Compliance - Enforce adherence to Mastercard’s ITAM policies, standards, and regulatory expectations, including audit readiness and control compliance. Partner with Technology Risk Management and Security teams to remediate data gaps, tagging issues, and non‑compliant assets. Support internal and external audits by providing accurate reporting, evidence, and remediation tracking. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the ... (truncated, view full listing at source)